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LPN/MA

Methodist Health System Omaha, NE
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Job Description


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    Purpose of Job
     

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      The Medical Assistant assists physicians in daily activities such as preparing patients for examination, phlebotomy, injections, medication proposals, and making and receiving phone calls.

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      Licensed Practical Nurse (LPN) assists physicians by reviewing records, preparing patients/exam rooms, and handling prescription renewals/inquiries.



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    Job Requirements
     

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      Education
       

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        High School Diploma or General Educational Development (GED) required.

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        Medical Assistant requires Medical Assistant diploma from an accredited program.

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        Licensed Practical Nurse requires graduate of an accredited school of nursing.


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      Experience
       

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        Medical Assistant - 6 months previous medical assistant experience preferred.

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        Licensed Practical Nurse
         

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          Previous Licensed Practical Nurse (LPN)/medical experience preferred.

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          Phlebotomy experience required (Floor only).


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      License/Certifications
       

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        Current American Heart Association Basic Life Support (BLS) certification required.

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        For Licensed Practical Nurse (LPN) - Current valid Licensed Practical Nurse (LPN) License, valid compact multistate license to work in Nebraska or Iowa (work state) or temporary permit while awaiting licensure required.


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      Skills/Knowledge/Abilities
       

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        Knowledge of medical terminology and procedures required.

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        Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.

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        Skill to effectively manage time and prioritize tasks.

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        Skill to proficiently type information into the computer to capture or detail information quickly.

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        Ability to provide caring patient care services when talking with patients and their family members.

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        Ability to critically listen to questions from patients and information from providers to convey information effectively.

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        Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.

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        Ability to problem solve during several daily activities which includes the ability to be flexible.

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        Ability to learn and proficiently navigate through computer programs that contain patient information.

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        Strong verbal communication skills for positive interaction with providers, staff and patients required.

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        Able to follow written and verbal instructions/directions required.


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    Physical Requirements
     

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      Weight Demands
       

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        Medium Work - Exerting up to 50 pounds of force.


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      Physical Activity
       

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        Occasionally Performed (1%-33%):
         

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          Climbing

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          Crawling

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          Kneeling

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          Sitting


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        Frequently Performed (34%-66%):
         

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          Balancing

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          Carrying

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          Crouching

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          Distinguish colors

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          Keyboarding/typing

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          Lifting

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          Pulling/Pushing

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          Repetitive Motions

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          Stooping/bending

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          Twisting


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        Constantly Performed (67%-100%):
         

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          Fingering/Touching

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          Grasping

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          Hearing

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          Reaching

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          Seeing/Visual

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          Speaking/talking

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          Standing (Floor Only)

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          Walking (Floor Only)

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          Sitting (Phone Only)


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      Job Hazards
       

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        Not Related:
         

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          Electrical Shock/Static

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          Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal orphotochemical means)


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        Rare (1%-33%):
         

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          Radiation Alpha, Beta and Gamma (particles such as X-ray, C at Scan, Gamma Knife, etc)


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        Occasionally (34%-66%):
         

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          Equipment/Machinery/Tools

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          Explosives (pressurized gas)

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          Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)


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        Frequent (67%-100%):
         

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          Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)

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          Chemical agents (Toxic, Corrosive, Flammable, Latex)

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          Mechanical moving parts/vibrations


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    Essential Job Functions
     

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      Essential Functions I
       

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        Joint (Floor and Phone)
         

        • Medical Home
           

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            Documents all lab, procedures, and appointments on tracking forms.

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            Completes tracking forms and follows up on missed appointments and procedures.

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            Assists Health Coaches by working patient lists and scheduling appointments as directed.


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          At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
           

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            Educates/instructs patients according to providers direction 98% of the time.


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          Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
           

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            Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.

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            Accurately records and reports patient's condition according to department policy 98% of the time.


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          Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
           

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            Maintains clean and organized work area according to department/provider protocol 99% of the time.


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          Handles prescription renewals/inquiries to facilitate patient care.  Discusses questions with provider and relays information to pharmacy.
           

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            Handles prescription refills according to department/provider protocols 99% of the time.


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          Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteriaâ€.


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        Floor
         

        • Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
           

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            Prepares exam rooms and medical equipment according to provider protocol 95% of the time.


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          Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
           

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            Prepares patient for exam by following provider protocol and company policies 95% of the time.


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          Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
           

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            Obtains provider requested tests, records, and lab work 95% of the time.


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          Dispense medications at the direction of a provider to patients.  Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.

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          Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
           

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            Performs above procedure according to clinic policy and procedures 95% of the time.


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          Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.


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        Phone
         

        • Answering Phone Calls
           

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            Answers calls according to protocol at least 98% of the time.


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          Returning Phone Messages
           

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            Returns phone messages according to protocol at least 98% of the time.


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          Providing Test Results
           

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            Provides test results according to protocol at least 98% of the time.


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          Pharmacy Refills
           

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            Accurately completes pharmacy request 100% of the time.


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      Essential Functions II
       

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        Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

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        Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

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        Other duties as assigned.


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Job Details

Date Posted January 21, 2020
Date Closes March 21, 2020
Requisition 14194
Located In Omaha, NE
SOC Category 00-0000.00
Location