Urgent Care Medical Receptionist
Methodist Health System Omaha, NE
Purpose of Job
Communicates to all patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic.
Not necessary for the position (0%):
Occasionally Performed (1%33%):
Frequently Performed (34%-66%):
Constantly Performed (67%-100):
Essential Job Functions
Essential Functions I
- Registers patients for appointments by collecting and verifying patient demographics, insurance information,and other essential information to ensure accurate information is maintained for each patient.
Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner.
Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, andhandle other patient matters to ensure excellent customer service is provided within a timely manner andaccording to policies and procedures.
Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
Handles insurance inquires by answering questions, assisting with referrals, and completing appropriatepaperwork to ensure exam charges are submitted to insurance within a timely manner.
Processes and distributes written communication and documents (forms, letters, mail) accurately.
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level oftreatment as outlined in the Population Specific Criteria.
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.
| Date Posted
September 20, 2019
| Date Closes
November 19, 2019
| Located In
| Work At
Physicians Clinic Inc
Council Bluffs Urgent Care
Urgent care rotating hours per week
| SOC Category
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