Office Assistant 1 - Pain Management Clinic
Methodist Health System Omaha, NE
Purpose of Job
Not necessary for the position (0%):
Occasionally Performed (1%33%):
Frequently Performed (34%-66%):
Constantly Performed (67%-100):
Essential Job Functions
Essential Functions I
Performs reception responsibilities for visitors and answers telephone/routes calls for work area/department.
Demonstrates good communication style and interpersonal communication skills.
Provides prompt response and follow-up.
When applicable, screens customers/visitors according to protocol.
Makes announcements in a professional manner.
Contacts caregiver promptly when patients have arrived.
Copies, scans, faxes and distributes documents; may label and ensure completeness of records/documents prior to distribution; efficiently gathers, distributes and routes mail.
Types agendas, correspondence, memoranda, forms and standard documents with minimal errors.
Maintains organized filing system.
Inventories, orders and stocks office supplies.
Orients others to departmental processes, standards and procedures.
Obtains, organizes or extracts data/information for reports and/or presentations.
Schedules appointments, meetings, equipment, rooms and assists staff with calendar scheduling as needed.
Work with clinic staff to schedule patient exams, physician visits, diagnostic exams and acquiring information as directed. Schedules exams, procedures, diagnostic exams and appointments as directed. Can differentiate between emergency and non-emergency situations. Displays courteous and professional behavior when working with ancillary departments and/or other offices.
May submit expense vouchers/receipts/adjustments for reimbursement.
Provide appropriate service specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
Assist with maintenance of electronic medical records.
Establish the initial patient chart upon admission.
Maintain chart documents according to protocol.
Process charts upon dismissal, breaks down chart so available to Health Information Management (HIM) timely and accurately.
Help prepare records as appropriate for patient transfers and/or referrals.
Scan medical documents in a timely and accurate manner.
Directly responsible to the staff nurse and/or staff and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
Right communication (clear, concise, correct, complete).
Right feedback: The Reciprocal Process (timely, specific, checkpoints).
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.
| Date Posted
May 26, 2019
| Date Closes
July 25, 2019
| Located In
| Work At
NE Methodist Hospital
Casual, As Needed 7am-4:30pm hours per week
| SOC Category