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Diagnostic Scheduler

Methodist Health System Omaha, NE

Job Description

  • Purpose of Job
    • Responsible for diagnostic scheduling.
  • Job Requirements
    • Education
      • High school diploma, General Educational Development (GED) or equivalent required.
      • Two years college or equivalent preferred.
      • Participates in mandatory in-services and continuing education programs as mandated by policies and procedures/external agencies and per administrative direction.

    • Experience
      • Previous health care scheduling experience and customer service preferred.
      • Medical terminology education or 2 years clinical experience required.
      • Nine to twelve months on the job training.

    • License/Certifications
      • N/A

    • Skills/Knowledge/Abilities
      • Must have effective written and verbal communication skills.
      • Must type 40 wpm on a computer keyboard.
      • Required skills on Certified Tumor Registry (CRT) and multiple phone lines.
      • Ability to navigate windows and input data preferred.
      • Ability to handle multiple priorities successfully required.
  • Physical Requirements
    • Weight Demands
      • Light Work - Exerting up to 20 pounds of force.

    • Physical Activity
      • Occasionally Performed (1%-33%): - Sitting
      • Frequently Performed (34%-66%):
        • Balancing
        • Crawling
        • Crouching
        • Keyboarding/typing
        • Kneeling
        • Lifting
        • Pulling/Pushing
        • Stooping/bending
        • Twisting
      • Constantly Performed (67%-100%):
        • Climbing
        • Carrying
        • Distinguish colors
        • Fingering/Touching
        • Grasping
        • Hearing
        • Reaching
        • Repetitive Motions
        • Seeing/Visual
        • Speaking/talking
        • Standing
        • Walking

    • Job Hazards
      • Not Related:
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
        • Explosives (pressurized gas)
        • Electrical Shock/Static
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
        • Mechanical moving parts/vibrations
  • Essential Job Functions
    • Essential Functions I

      • Facilitates access to Methodist Hospital services including program referrals and information by use of a computer based scheduling system or telephonic communication to meet the customer's needs.

      • Performs multi-resource appointment scheduling for outpatient diagnostic services utilizing the computer based scheduling system to meet customer satisfaction. Pre-registers patients.

      • Collaborates with physician office staff and diagnostic departments to determine appropriate indications, patient instructions, and education are given for proper patient preparation and understanding of scheduled test/procedure by using clear communication skills.

      • Contacts patients and/or MD office staff to rebook patients that need rescheduling to facilitate patient care.

      • Serves as a liaison between physicians, physician's office staff, and the hospital by coordinating resource appointment scheduling for patient satisfaction.

      • Maintains team work, positive mentoring and willingly assists with training of employees by positively assisting with the implementation of new procedures and job functions to enhance Access Center services.

    • Essential Functions II

      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

      • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

      • Other duties as assigned.

Job Details

Date Posted April 30, 2019
Date Closes June 29, 2019
Requisition 12570
Located In Omaha, NE
Work At NE Methodist Hospital
Department Diagnostic Scheduling
Shift Daytime
Hours 8am - 5pm hours per week
SOC Category 00-0000.00