Secretary/CNA - Ortho Neuro (Days)
Methodist Health System Omaha, NE
Purpose of Job
Occasionally Performed (1%-33%):
Frequently Performed (34%-66%):
Constantly Performed (67%-100%):
Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) - NICU Only
Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
Explosives (pressurized gas)
Hazardous Drugs (exposure risks, protective personal equipment required)
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
Mechanical moving parts/vibrations
Essential Job Functions
Essential Functions I
Promotes positive impression and welcoming environment of the unit through customer service.
Greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
Maintains safe, clean and neat work environment.
Has no food at reception area: all drinks must be covered.
Promotes quiet environment at the reception desk and in the hallways.
Demonstrates good communication style and interpersonal communication skills with patients/families.
Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
Gives individualized customer service/patient care.
Completes age specific competency assessment.
Screens visitors according to protocols.
Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
Responds to patient needs promptly and courteously.
Communicates feedback from patients and visitors regarding their hospital experience to the appropriate staff.
Maintains a positive attitude while responding to requests in a timely and accurate manner.
Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
Actively participates in report process.
Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
Performs other duties as delegated/under the direction of the professional staff.
Assures coverage of all duties when self or other staff are off the nursing unit.
Assists other team members when own work is complete.
Appropriately reports incidents.
Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
Adheres to policies and procedures.
Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
Right communication (clear, concise, correct, complete).
Right feedback: The Reciprocal Process (timely, specific, checkpoints).
Handles all general communication duties for the unit.
Answers telephones promptly, courteously and with a smile; identifies self and unit.
Maintains and operates call system.
Faxes information as required/requested.
Makes unit announcements in a professional manner.
Contacts caregiver promptly when patients have arrived.
Maintains privacy and confidentiality of patients and staff information.
Assists with maintenance of electronic medical records.
Scans medical documents in a timely and accurate manner.
Notifies appropriate consultant, adds to physician patient list, and documents in medical record.
Assists in maintaining medical records.
Establishes the initial patient chart upon admission.
Maintains chart documents according to protocol.
Processes charts upon dismissal, breaks down chart so available for HIM timely and accurately.
Helps prepare records as appropriate for patient transfers.
Performs other UNIT SPECIFIC duties as assigned by RN, Core, or Service Leader
Participates in mandatory inservices and continuing education programs as required by policies and procedures/external agencies and/or as directed by supervisor.
Assists in keeping the environment clean and tidy.
Assists with stocking as directed.
Maintains, organizes, and stocks office supplies.
Maintains, stocks, and organizes nutrition center supplies.
Completes clinical activities identified in the patient's plan of care to meet patients' comfort/activity/sleep needs and other clinical patient needs as delegated by professional staff.
Reports patient comfort needs to nurse in a timely manner.
Assures that skin is clean and dry.
Reports any noticed skin changes.
Provides personal care and assists with ADL (activities of daily living).
Provides assistance with repositioning, turning and chair transfers.
Assists as necessary with ambulation.
Completes vital signs per patient's plan of care.
Weighs patients per patient's plan of care.
Reinforce patient education regarding; e.g., pulmonary hygiene.
Provides transportation assistance.
Reports any variation from patient's plan of care to professional staff.
Attends to patient amenities; e.g., newspaper, mail.
Maintains patient nutritional status by completing all intake/output activities in a timely and accurate manner to promote customer satisfaction.
Assists patients with menu selection within the designated timeframes and ensures menu balance.
Serves meal according to established guidelines.
Feeds patients as necessary.
Records liquid and solid intake.
Records intake accurately for calculation of calorie count.
Monitors Nourishment Center supplies and maintains a sanitary environment.
Documents all data collected, in Cerner and/or on worksheets, accurately, completely, and in a timely manner to provide an accurate record of patient activities and response to activities.
Documentation is completed in an ongoing basis prior to end of shift.
Documentation reflects patient's responses to activities according to patient's plan of care.
Documentation reflects care delivered.
Provides housekeeping activities to contribute to a safe, efficient, effective and sanitary patient care environment.
Completes daily room cleaning according to established procedures for high dusting, vacuuming, mopping hard surface floors, disinfecting vertical surfaces, and spot cleaning vertical surfaces.
Keep rooms neat and tidy, free of clutter.
Removes trash and soiled linen from room each shift and as needed.
Maintains patient environment, such as spills and room temperature, or actively utilizes Integrated Services team to do so properly.
Distributes linens to servidors per par levels.
Straightens and restocks patient care areas per par levels.
Attends to patient amenities; e.g., newspapers, mail, watering plants.
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.
| Date Posted
November 9, 2018
| Date Closes
January 8, 2019
| Located In
| Work At
NE Methodist Hospital
6:45am-7:15p w/e, 7:30a-8p during week, every 3rd w/e off hours per week
| SOC Category