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Health Information Tech I

Methodist Health System Omaha, NE

Job Description

  • Purpose of Job
    • Prepares the medical record for completion and maintains the integrity of the medical records by collecting, preparing, scanning, processing, copying and auditing of the electronic medical record (EMR) in a timely and accurate manner. Provides excellence in customer service when responding to medical record inquiries in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements.
  • Job Requirements
    • Education
      • High school diploma, General Educational Development (GED) or equivalent required.
      • Completion of medical terminology coursework required.

    • Experience
      • Minimum of 6 months medical office or healthcare related setting required.
      • Customer service experience preferred.

    • License/Certifications
      • Requires the ability to provide transportation to other campus locations within a reasonable timeframe.

    • Skills/Knowledge/Abilities
      • Excellent communication skills and customer service.
      • Strong computer skills.
      • Ability to open and navigate Microsoft Outlook, Work, and Excel.
      • Ability to learn and work with multiple software/hardware products during the course of an average workday.
      • Ability to use printer, copier, scanner, and fax machine.
      • Ability to read, write, and comprehend various documents and reports.
      • Ability to organize work priorities and meet specific objectives under time constraints.
      • Ability to manage multiple tasks simultaneously.
      • Good problem-solving skills and attention to detail.
      • Ability to be a team player in a team-oriented environment.
      • Ability to work with minimal supervision and independently.
      • Must be able to travel locally to multiple sites throughout the organization.
  • Physical Requirements
    • Weight Demands
      • Light Work - Exerting up to 20 pounds of force.

    • Physical Activity
      • Not necessary for the position (0%):
        • Climbing
        • Crawling
        • Kneeling
      • Occasionally Performed (1%-33%):
        • Balancing
        • Carrying
        • Crouching
        • Distinguish colors
        • Lifting
        • Pulling/Pushing
        • Standing
        • Stooping/bending
        • Twisting
        • Walking
      • Frequently Performed (34%-66%):
        • Fingering/Touching
        • Grasping
        • Keyboarding/typing
        • Reaching
        • Repetitive Motions
        • Speaking/talking
      • Constantly Performed (67%-100%):
        • Hearing
        • Seeing/Visual
        • Sitting

    • Job Hazards
      • Not Related:
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
        • Explosives (pressurized gas)
        • Electrical Shock/Static
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
        • Mechanical moving parts/vibrations
  • Essential Job Functions
    • Essential Functions I

      • Embraces/exceeds organizational expectations for customer service.
        • Role models customer service excellence to meet/exceed customer service expectations.
        • Follows organizational standards of behavior.
        • Respects the privacy of customers and coworkers.
        • Maintains HIPAA compliance standards for protected health information.
        • Answers multi line phone and responds to customer service request.
        • Meets departmental goals for employee engagement scores.
        • Processes requests for assistance with the electronic medical record in a manner consistent with policy, medical, administrative, ethical, legal, and regulatory requirements.
        • Supports requests for release of medical records and information, as appropriate, in a timely manner and consistent with policy, medical, administrative, ethical, legal, and regulatory requirements.

      • Supports the integrity of the electronic medical records.
        • Uses critical thinking to maintain/audit the integrity of the electronic medical record.
        • Audits the scanned documents in the Electronic Medical Records (EMR) to ensure integrity of the EMR is maintained.
        • Organizes and prepares paper documents for scanning into the EMRScans documents into the EMR, as appropriate.
        • Paper documents / patient care records from clinical areas are scanned into the EMR a timely manner and in accordance to department guidelines.

      • Serves as the expert for scanning during regular and downtime events.
        • Performs legal medical record scanning of documents for the patient care units during scheduled and unscheduled downtime events.
        • Assist patient care units with point of service scanning of legal medical documents, as appropriate, including appropriate assignment of document types in the EMR.
        • Serves as resource person for department to assist with physician, patients, outside agencies on record retrieval.
        • Medical records are faxed/transmitted to requesting facilities in a timely manner, according to department guidelines, for all requests during regular hours and downtime events.

      • Promotes office efficiency and maintains teamwork spirit.
        • Actively assists with the implementation of new procedures, schedules and training/cross training of coworkers.
        • Actively works using Microsoft systems with minimal support.
        • Supports assignment changes/requests to achieve department goals and coworker time off requests.
        • Maintains departmental goals for performance and productivity.
        • Shares critical information pertaining to newly discovered information or system updates.
        • Routinely reviews/updates/maintains department training resources for updates or changes in regulatory procedures or payer update information.
        • Monitors emails and notification and responds to all requests in a timely manner.

    • Essential Functions II

      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

      • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

      • Other duties as assigned.
        • Actively identifies and participates/leads in performance improvement opportunities or committees, as appropriate.

Job Details

Date Posted August 29, 2017
Date Closes October 28, 2017
Requisition 6612
Located In Omaha, NE
Work At NE Methodist Health System Inc
Department Health Information Management
Hours Monday - Friday 8am -4:30pm (for project) hours per week
SOC Category 00-0000.00