Careerlink Sign up menu
close
starbucks

Campus Lead - Kiewit Technology Group

Kiewit Corporation locationEnglewood, CO
Save
392 positions
Apply

Web Mktg Technology Specialist

Kiewit CorporationlocationOmaha, NE
392 positions
info linkReport a probelm Originally Posted : October 12, 2020 | Expires : December 11, 2020

Details

Salary
Unspecified
Apply Now
Job Location
Englewood, CO, United States

Description

Other locations:Englewood, CO, US

Requisition ID: 109265 

Job Level: Mid Level 

Department: Information Technology 

Market: Corporate Home Office 

Employment Type: Full Time 

Position Overview

Kiewit Support Services (KSS) is a department within the Kiewit Technology Group (KTG) that directly supports the products and business processes for customers within various business units which include full-time employees, contractors, and partners. As a Campus Leader, you will collaborate with the business and facilitate internal engagements with other technology product and service teams, and promote KSS services to the business when appropriate. As a Campus Lead, you will contribute to the achievement of KTG's organizational aims of centralizing support, reducing cost and providing consistency through effective automation and efficient processes. In addition, you will be responsible for performance and career management of other KSS employees.  This position will report to the Campus Sr. Manager within Kiewit Support Services. 

 

At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada and Mexico, improving and connecting communities with every initiative. ¯We depend on our high-performing operations support professionals ” they're the glue that holds multiple areas of the business together and the catalysts that make things happen. We hire only the most driven people and we offer them diverse career opportunities, strong leadership and mentorship, rewarding, collaborative work, and responsibility they won't find just anywhere. We're always pushing new limits. You can too. 

District Overview

Kiewit Technology Group's (KTG) mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team deploys apps to the field that increase profitability by maximizing the way we use our people and resources in daily operations. KTG uses the Kiewit Management System (KMS), which includes systems and tools that manage every part of Kiewit's business and lifecycle of a project, to improve planning and day-to-day execution in the field by giving our people real-time data to make faster, smarter decisions. Every day our employees make an impact the efficiency of the iconic projects Kiewit builds and you can too.

Location

This position is located at 12510 E Belford Ave, Englewood, CO 80112.  This is a shared service center in a professional office setting. 

Responsibilities

Leadership

  •    Provides feedback and encourages learning by team members; creates growth opportunities for others; transfers knowledge to others and challenges them to develop their own solutions
  •    Articulates clear performance goals and provides frequent performance measurement feedback
  •    Establish priorities, allocates time to maximize benefits, manages team resource plans to ensure utilization of resources and effectively support multiple project and activity work streams
  •    Makes clear assignments to the team; empowers others by extending responsibility and authority; provides timely feedback and follow-up
  •    Proactively identifies and develops high-performance teams and individuals; implements succession planning throughout the organization based on skill evaluation
  •    Holds self, team, and others accountable for expected delivery in order to keep active work to task, on time and with quality
     

    Collaboration

  •    Connects and builds relationships with others inside and outside the organization; develops highly effective alliances
  •    Gains trust and respect of others to sponsor collaboration and information sharing across teams and departments
  •    Work collaboratively with Business and Information Management Product, Technical and Support Teams to ensure communications and processes are completed with seamless service delivery
     

    Technical Solutions

  •    Partner with business leaders to prioritize and facilitate strategic and operational work plans
  •    Demonstrates passion and interest when conveying ideas; expresses vision in compelling and motivational ways, encourages and brings out the best in others
  •    Develops and sets a clear and compelling vision for the future.  Creatively considers alternative strategies to achieve future goals
  •    Assist with escalations involving resource constraints, quality issues, or any project execution issues where appropriate
  •    Establish and maintain annual performance KPIs and product adoption metrics that are reported out to the Business and Information Management leadership
  •    Aligns resources to meet organizational goals; clearly communicates roles and responsibilities; sets clear expectations
  •    Leads efforts to ensure strong product adoption and if remediation is required also designs and implements strategies to improve adoption
  •    Develops change management plan and leads efforts to manage change due to process and/or product changes
  •    Pro-actively seek opportunities for continuous improvement within the department and acting upon findings to initiate improvements, presenting ideas in a persuasive and compelling way to gain support
  •    Makes timely decisions with well-developed judgment, while considering alternatives, risks, and other critical decision factors
  •    Assisting with annual product budget planning and people budget for their team (salary, training, and travel costs) and also accountable for strong cost versus budget performance.  
     
  • Qualifications

  •    5+ years of Technical Support, Desktop Support, Field Services or related technology role
  •    Experience with working in, supporting and managing IT in a Campus environment
  •    Experience leading or managing people (including a remote workforce force) preferred
  •    Bachelor's degree or equivalent preferred
  •    Highly motivated and self-directed
  •    Experience with managing and monitoring budgets
  •    Experience in the implementation of successful technical support processes
  •    Understanding of information management and customer service best practices
  •    Ability to maintain a clear focus on achieving results that meet professional and quality standards, within agreed timelines
  •    Demonstrate initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high-quality standards
  •    Strong verbal and written communication skills. Demonstrated ability to present information both to technical and non-technical customers/stakeholders
  •    Ability to assist KSS employees with customer service management practices and development of their skills enabling them to achieve their best and to contribute to the overall success of the team
  •    Knowledge of Visio, SharePoint, and Microsoft Suite preferred
  •    Ability to travel up to 25%
  • We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.





































    Similar Jobs

    icon
    20 October ( Today )

    Phlebotomist - Inpatient 3rd shift

    icon
    20 October ( Today )

    Psychiatric Social Worker

    icon
    20 October ( Today )

    RN - Cardiac Cath Lab Holding Room