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Coordinator of Academic Support Services

Iowa Western Community College Council Bluffs, IA
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Iowa Western Community College is currently seeking a Coordinator of Academic Support Services to join our exciting and student-focused team at our beautiful SW Iowa Campus, in Council Bluffs Iowa. Iowa Western's Student Services Division fosters learning environments that engage and empower our students to grow and develop. All Student Services staff members must have the ability to excel in team and individual settings, multi-task, problem solve, manage their time, and maintain positive relationships with student, staff, and faculty while thriving in a fast-paced environment.
This position reports to the Director of Academic Support and oversees the day-to-day operations of the Tutoring Center and Writing Center. This position provides high-quality, coordinated services and effective academic support to a diverse population of students. This includes providing one-on-one academic coaching to students intended to enhance and improve students' awareness and development of a wide array of non-cognitive skills, such as organization, commitment to college goals, and test anxiety. This position is responsible for the recruitment, hiring, training, supervision, and evaluation of three professional tutors and a team of peer tutors. Creates and manages a variety of resources for the development of a wide array of non-cognitive skills. Tracks and analyses usage of the Tutoring Center, Writing Center, and ThinkingStorm services.

Required Qualification

Bachelor's degree required. Required skills include: superior oral and written communication skills, including the ability to communicate policies and procedures to students; strong computer skills, particularly the ability to operate and understand programming for a complex student information system; and ability to excel in team and individual settings, multi-task, problem solve, manage their time, and maintain positive relationships with students, staff, and faculty while thriving in a fast pace environment.

Additional qualifications include: reading, writing, calculating, social interaction skills, reasoning/analysis, ability work with minimal supervision, high degree of problem-solving and high degree of interpersonal skills. Hiring process includes ability to pass a background check, a valid driver's license and a good driving record.

Preferred Qualification

Physical Demands

Occasional lifting of 10 lbs., ability to sit or stand for extended periods of time, use hands to operate a computer keyboard, telephone and other basic office equipment. While performing the duties of this job, the employee is regularly required to talk and hear and use a phone, and some travel, including by vehicle, may be required.

Salary : 40,000

Benefits Summary

Click here for more information on benefits and perks.

Date Posted September 16, 2022
Date Closes November 15, 2022
Requisition 2699
Located In Council bluffs, IA
SOC Category 00-0000.00
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