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Academic Advisor for Industrial Technology and Transportation-Education to Employment

Iowa Western Community College Council Bluffs, IA

Job Description

Department:      ADVISING AND ACADEMIC SUCCESS                                                       
Basic Function and Responsibility:
The Academic Advisor serves as an advisor to students in Industrial Technology and Transportation programs ensuring early academic progress is made. In addition to advising this group of students on early educational planning the Academic Advisor helps low-income, undereducated, and underemployed adults engaged in Industrial Technology and Transportation with additional proactive communication and support.
The Education to Employment program, Administered by the Department of Education, focuses on helping low-income, underemployed adults acquire effective academic and employment training to secure gainful, quality, in-state employment. 
Typical Physical Demands:
Requires prolonged standing or sitting.  Requires frequent bending, stooping or stretching.  May require light lifting.  Requires eye-hand coordination and manual dexterity.  Requires ability to distinguish letters or symbols.  Requires the use of office equipment such as computer terminals, calculator, telephone, faxes, and copiers. 
Typical Working Conditions:
Work is routinely performed in an office environment.  Frequent contact with internal and external customers is required.
Characteristic Duties and Responsibilities:
  1. Serves as an assigned advisor for students in Industrial Technology and Transportation programs. Working with students to register students for their first semester, develop educational plans and career plans as a means to increase program momentum and gateway momentum. Generate individual student outreach strategies to foster students' degree progress. Communicates deadlines and important dates to assigned advisees.
  2. Serves as a proactive advisor to students in the Industrial Technology and Transportation program who are Pell eligible and Iowa residents.
  3. In collaboration with the Office of Recruitment, attends HiSet Career Week. Provides information to prospects on Education to Employment benefits as well as career and transfer planning assistance.
  4. Prepares Industrial Technology and Transportation students to be reassigned to program faculty advisors after their first semester or after early momentum has been established. 
  5. Retains Education to Employment students to serve as their proactive advisor. Advises, educates, coaches, and supports students and with academic decisions that ultimately lead to employment.
  1. Provides exceptional service by being knowledgeable of academic policies and procedures of Iowa Western, assists students in the development of academic schedules appropriate for students' educational goals, and guides students in decision-making.
  2. Provides career advising to students contemplating a change of major. Uses online career resources to assist students with the career decision-making process. Administers and interprets career assessment tools for students.
  3. Continuously follows up with students through various means of communication to ensure they are on track to accomplish goals, and helps them modify educational plans as necessary.
  4. Develops relationships with advisees and demonstrates a caring and concerned attitude.
  5. Refers students to appropriate resources across campus.
  6. Compiles, analyzes, and reports data on a quarterly and annual basis to ensure progress toward outcomes for Education to Employment.
  7. Functions as a team member with staff in the Office of Advising and in the delivery of quality services to students, staff, faculty, and others involved in the educational process within the scope of the department's resources, mission, and capabilities.
  8. Must know and understand advising, admissions, program requirements, registration, college policies, and other college resources. Actively seeks out changes to institutional information, admissions requirements, new programs, course changes, important dates and deadlines, costs, expanding facilities, and updates in college-wide initiatives.
  9. Provides exceptional service by being knowledgeable of academic policies and procedures of Iowa Western, assists students in the development of academic schedules appropriate for students' educational goals, and guides students in decision-making.
  10. For Education to Employment students; utilizes case management software to document all interactions with students, including emails, phone calls, and one-on-one meetings; maintains records of referrals to support services, including on-campus and off campus academic and social service supports.
  11. Assists Education to Employment students in applying, accepting, and receiving financial aid and other forms of tuition assistance.
  12. Performs all other duties as assigned.
Knowledge, Skills & Abilities:
Iowa Western's Student Services Division fosters learning environments that engage and empower our students to grow and develop. All Student Services staff members must have the ability to excel in team and individual settings, multi-task, problem solve, manage their time, and maintain positive relationship with student, staff, and faculty while thriving in a fast-paced environment.
Ability to accurately, effectively, and efficiently communicate information to students and coworkers while maintaining a high level of congeniality.
Strong computer skills, particularly the ability to operate and understand programming for a complex student information system and the ability to perform all functions in Microsoft Office.
Attention to detail and ability to follow through independently.  
Required:  Bachelor's degree
Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic and disabled backgrounds of community college students.
Experience that illustrates a history of successfully collaborating with co-workers on a regular basis to achieve common goals is required.
Experience in customer-related and customer service related field with the demonstrated ability to react to customers quickly, accurately, and congenially required. 
Experience or training that demonstrates strong written and oral communication skills, strong interpersonal skills, strong computer skills, and strong organizational skills.
Experience mentoring and/or advising first-generation college students, preferably at a community college.
Supervision Received:
General supervision received from: Director of Academic Advising
Iowa Western offers a wide array of competitive benefits, including medical and dental coverage, life insurance, retirement with generous matching, and paid time-off (including numerous holidays).
Compensation: $36,000
Hours: Monday: 8:00 a.m. - 4:30 p.m.
             Tuesday: 8:00 a.m. - 6:00 p.m.
             Wednesday and Thursday: 8:00 a.m. - 4:30 p.m.
             Friday: 8:00 a.m. - 4:30 p.m.
             Occasional nights and weekends will be required
Equal Opportunity and Non-Discrimination:
It is the policy of Iowa Western Community College to provide equal educational opportunities and not to discriminate on the basis of race, color, creed, religion, national or ethnic origin, ancestry, genetic information, physical or mental disability, age, sex, sexual orientation, gender identity or expression, pregnancy, marital status, veteran status, AIDS/HIV status, citizenship, or medical condition, as those terms are defined under applicable laws, in its educational programs, activities, or employment practices.
Questions or complaints? Contact Title IX and Equity Coordinator, Kim Henry, or ADA Coordinator, Samantha Larson, equity@iwcc.edu, 712-325-3200, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, (312)-730-1560, OCR.Chicago@ed.gov. More information at https://www.iwcc.edu/about/statement.asp.

Job Details

Date Posted April 16, 2019
Date Closes June 15, 2019
Requisition 8a78839f6a1ee0ce016a214bf37423d2
Located In Council bluffs, IA
SOC Category 00-0000.00