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Coordinator of Disability Services

Iowa Western Community College Council Bluffs, IA
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Job Description

JOB SUMMARY:                      

Determine and coordinate reasonable accommodations and services for students with disabilities. Provide guidance and support regarding accommodations and universal access, which requires a collaborative relationship with faculty and staff. Supervise the Disability Services Support Assistant and Sign Language Interpreting staff.

QUALIFICATIONS:                   

Education: 

Bachelor’s degree required; Master’s degree preferred.

Experience:

Required:

  • Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic, and disabled backgrounds of community college students.
  • Experience providing direct service to students with a range of disabilities at an institution of higher education, preferably a community college.
  • Experience interpreting and applying Federal Regulation 504 and the Americans with Disabilities Act.
  • Experience that illustrates a history of successfully collaborating with co-workers on a regular basis to achieve common goals.
  • Experience that demonstrates a commitment to delivering first-rate service to and exceptional support for students on a daily basis.
  • Experience developing and delivering engaging presentations.
  • Experience that demonstrates the ability to successfully work on and complete several projects at one time.
  • Experience that demonstrates strong problem-solving abilities.
  • Must convey a commitment to delivering first-rate customer service and exceptional support on a daily basis.

Knowledge, Skills, and Abilities:

Required:

  • Iowa Western’s Student Services Division fosters learning environments that engage and empower our students to grow and develop. All Student Services staff members must have the ability to excel in team and individual settings, multi-task, problem solve, manage their time, and maintain positive relationships with student, staff, and faculty while thriving in a fast-paced environment.
  • Working knowledge of Federal Regulation 504, the Americans with Disabilities Act, and other disability-related state and federal laws.
  • Knowledge of assistive technologies for students with disabilities.
  • Ability to interpret results of various assessments and diagnostic tools used to diagnose different types of disabilities, as well as read documentation for learning disabilities, and make recommendations for reasonable accommodations.
  • Superior oral and written communication skills, including the ability to communicate policies and procedures to students and faculty.
  • Ability to follow through independently.
  • Ability to communicate policies and procedures to students in a clear and friendly manner.
  • Requires a willingness to work late evenings and weekend hours periodically throughout the year.
  • Keen attention to detail.

SPECIFIC RESPONSIBILITIES:          

  1. Conducts initial intake assessments of students who have applied for accommodations to ensure appropriate academic and non-academic accommodations are provided. Collects appropriate information, including verification of disability, for review and establishment of services.
  2. Facilitates communication between faculty and students to ensure that appropriate academic disability accommodations are provided in a reasonable and timely fashion.
  3. Collaborates with students, parents, support agencies, campus program, and Residence Life as needed to ensure that appropriate disability accommodations are provided in a reasonable and timely manner.
  4. Hires, trains, supervises, and evaluates the part-time Disability Services Support Assistant who performs day-to-day processing, ordering alternative texts, and test scheduling.
  5. Hires, trains, supervises, and evaluates part-time Sign Language Interpreters, and Captionist; provides ongoing support and guidance to ensure high-quality services are delivered to students on a consistent basis.
  6. Develops a schedule and ensures staffing each semester for sign language interpreting and captioning services for deaf or hard of hearing students who participate in college classes and campus activities to optimize services and maximize usage.
  7. Manages Disability Services communication, including accommodation letters and forms.
  8. Maintains the Disability Services webpage in the college’s portal, ensuring the content is accurate and beneficial for students.
  9. Maintains confidential files and case notes for students who request accommodations, support, or assistance.
  10. Guides students with disabilities in developing independence and self-advocacy skills. Ensures students are aware of their responsibilities and disability services policies.
  11. Maintains detailed records of all requests and fulfillment of technology and assistive equipment such as smartpens, digital recorders, and FM systems.
  12. Develops and widely distributes materials to increase awareness and knowledge regarding services and processes; posts frequent portal news items, sends multiple emails, and attends departmental and divisional meetings with faculty and staff to promote awareness and utilization of Disability Services.  
  13. Stays abreast of best practices and innovations regarding disability services; utilizes online resources and databases, engages in discourse with colleagues, communicates ideas, and implements changes as appropriate.
  14. Maintains awareness of and initiates best practices of relevant legislation, including ADA, Section 504, and other relevant topics. Remains current on theory, trends, and best practices in the field.
  15. Reviews Disability Services policies and procedures on an annual basis. Collaborates with Director of Academic Support and ADA Coordinator to update policies as needed.
  16. Under the direction of the Director of Academic Support, tracks and analyzes usage of disability services, including intake assessment; conducts assessments to determine student satisfaction with services; utilizes data to make recommendations for improvement.
  17. Performs all other duties as assigned.

COMPENSATION                             

$35,000 - 37,000 annually

  • Iowa Western offers a wide array of competitive benefits, including medical and dental coverage, life insurance, retirement with generous matching, and paid time-off (including numerous holidays).

HOURS:                                               

Monday - Friday: 8:00 a.m. - 4:30 p.m. 

PHYSICAL DEMANDS:                    

Requires prolonged sitting.

WORKING CONDITIONS:             

Work is routinely performed in an office environment

Job Details

Date Posted August 9, 2017
Date Closes October 8, 2017
Address 2700 College Rd
Located In Council Bluffs, IA
Department Advising and Academic Success
Job Type Full-time Employee
Experience Level Entry Level (0-2 yrs. experience)
SOC Category 11-9039.00 Education Administrators, All Other
Zipcode 51503
Name Human Resources Director
Address 2700 College Road
City, State and Zip Council Bluffs, Iowa 51503
FAX (712)325-3739

This job requires the following skills

  • Community College Administration
  • Disability Specialist

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