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Road Ranger Dispatcher

HDR, Inc. Orlando, FL

Job Description



About Us

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

Watch our About Us video

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.

The primary duties of the Dispatch Clerk will be providing support to the road rangers as well as other administrative staff.  These responsibilities will include front desk reception duties, answering and directing telephone calls, and delivering messages.  This person will also act as the liaison between the project manager, field crews, and clients.   A large portion of this role will be dispatching crews to incidents/accidents within the area.


Other tasks will include but are not limited to:

  • Documenting and processing customer service requests
  • Processing incoming and outgoing mail
  • Maintaining project files
  • Long periods of sitting
  • Filing and organizing paperwork



Required Qualifications

  • High School diploma
  • 2+ years general clerical experience
  • Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills.
  • Self motivated, detail oriented professional
  • Ability to multi-task a must
  • Proficiency with MS Office including Word and Outlook
  • Ability to handle confidential information
  • Flexibility ad ability to prioritize and handle multiple tasks and various managers in a fast-paced environment 



Why HDRAt HDR, we know work isn't only about who you work for; it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way.  

Job Details

Date Posted June 28, 2017
Date Closes June 28, 2018
Requisition 142798
Located In Orlando, FL
SOC Category 00-0000.00