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Securities Service Representative

Lincoln Financial Group Philadelphia, PA
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Job Description

Alternate Locations:Philadelphia, PA (Pennsylvania)

Relocation assistance is not available for this opportunity.

Requisition #61726

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas Life Insurance, Annuities, Retirement Plan Services and Group Protection focus on supporting, preserving and enhancing over 17 million customers lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

The Role

As a Securities Services Representativein Lincoln Financial Center, you will be providing customer service to incoming callers (planners and clients) regardingaccounts. You will educate and train registered representatives and their clients, build partnerships between internal departments, and provide detailed clientinformation about accounts. Also, you will provide workflow related services and expertise relating to new accounts, cashiering, and account maintenance.

Responsibilities

Strategy

  • Maintains a broad knowledge base of the securities industry and technology systems
  • Utilize risk management procedures to quickly assess and take action to minimize customer and firm risk
  • Administers all business in accordance with FINRA, SEC, MSRB and OCC regulations while adhering to policies and procedures

Communication

  • Provide assistance to both planners and clients related to LFN policies, products, and procedures of trading, new business, cashiering, transfer of assets, and asset management programs
  • Educate and train registered representatives and their clients by understanding their needs and providing alternative solutions

Issue Resolution

  • Investigate, research, and correct issues relating to erroneous processing requests, compliance violations, system errors, client account statements, and tax issues
  • Processes account paperwork accurately and according to service expectations

Education

  • Undergraduate degree or 3+ years work experience that directly aligns with the specific responsibilities for this position
  • FINRA Series 7 preferred

Experience

  • 1-3years experience in the financial services industry that directly aligns with the specific responsibilities desirable
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Demonstrates strong written and verbal communication skills.
  • Ability to read, analyze and interpret internal documents such as policy and procedures and standard operating procedures.
  • Define problems, collect data, establish facts and draw valid conclusions.
  • Demonstrates ability to evaluate information and the implications of a course of action or solution.
  • Ability to work independently and with others in a team environment.
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.
  • Demonstrates ability to work in a fast-paced environment.
  • Demonstrates strong organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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Job Details

Date Posted November 10, 2019
Date Closes December 10, 2019
Requisition 61726-en_US
Located In Philadelphia, PA
Department Customer Service
SOC Category 00-0000.00
Location