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Consultant, VersionOne Administrator

Lincoln Financial Group Greensboro, NC
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Job Description

Alternate Locations: Atlanta, GA (Georgia); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania); Work from Home

Relocation assistance is not available for this opportunity.

About The Company

Led by over 10,000 employees  – including you –  Lincoln Financial Group provides advice and solutions that help empower people to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses.

 

The Role

 

The VersionOne Administrator will administer and manage Lincoln’s Agile Lifecycle Management (ALM) tool including, but not limited to, on-boarding new users, setting-up custom features, configuring and customizing reports and managing the user interface.  He/She will work closely with the Release Management, Development, QA, and Project Management teams to help define solutions to drive the execution of our Agile software delivery life cycle (SDLC).

 

Responsibilites

  • Responsible for the administration and support of sand box and production environment, testing new versions, documenting new features, and communicating changes to the organization
  • Triage and troubleshoot support issues submitted by end users in a timely manner utilizing excellent customer service skills
  • Work with VersionOne to enable custom workflows, fields, dashboards, and reports
  • Create and manage complex VersionOne components including project workflows, screen schemes, permission schemes and notification schemes in VersionOne  
  • Responsible for application support including issue resolution (single sign-on, project role access, data & metrics)
  • Identify continuous improvement opportunities to maximize tool usage
  • Develop user training materials and conduct training sessions
  • Leverage VersionOne Analytics component to create dashboards and ad-hoc reports
  • Produce and distribute the VersionOne KPI Dashboard on a monthly basis
  • Foster growth and development of Agile metrics through engagement with Agile teams, Community of Practices, Agile coaches and appropriate leaders
     

Requirements

 

Education

  • Bachelor’s degree in Computer Science or related field strongly preferred

 

Experience

 

  • 2+ years of experience as a VersionOne or ALM administrator (Jira/Rally)
  • Experience configuring VersionOne workflows for an agile environment
  • Experience writing API data queries to access raw data from the VersionOne tool
  • 2+ years Agile/Scrum/Kanban experience with a strong desire to grow within the Agile space
  • Strong analytical/critical thinking skills
  • Excellent communication skills and the ability to convey complex concepts to various audiences
  • Ability to work independently with minimal guidance in a fast-paced environment
  • Strong work ethic with good time management and the ability to work with diverse teams

 

 

This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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Job Details

Date Posted October 16, 2019
Date Closes November 15, 2019
Requisition 60541-en_US
Located In Greensboro, NC
Department Information Technology & Digital
SOC Category 00-0000.00
Location