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Adminstrator II, Facilities Management

Lincoln Financial Group Charlotte, NC
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Job Description

Alternate Locations:Charlotte, NC (North Carolina)

Relocation assistance is not available for this opportunity.

Requisition #61064

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas Life Insurance, Annuities, Retirement Plan Services and Group Protection focus on supporting, preserving and enhancing over 17 million customers lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

The Role
This position will perform and deliver on routine and non-routine assignments for his/her assigned area(s) of responsibility independently in accordance with established procedures/guidelines. S/he will serve as the direct point of contact for facilities service requests and will administer day-to-day facilities services activities.

 

Responsibilities

  • Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Meets or exceeds departmental quality and service standards.
  • Works overtime as needed.
  • Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
  • Makes routine and non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures and guidelines.
  • Applies expanded knowledge obtained from the role in increasingly more complex situations and continues to acquire more knowledge to apply in role.
  • Provides a diverse range of information and performs a diverse range of tasks/transactions related to common programs and services.
  • Organizes and maintains assigned departmental correspondence and records, following up on pending matters as needed.
  • Maintains mailroom documentation including but not limited to mail code distribution lists and procedures.
  • Back-Up for mailroom in the event of an emergency.
  • Issues and documents building access identification cards for employees, vendors, and consultants in accordance with Company guidelines and policies.
  • Maintains accurate databases of outstanding access IDs by auditing and reconciling database to active employee rosters and tracking of staff additions, terminations, and moves.
  • Provides responses to a diverse range of service requests and escalates more complex service/maintenance issues or concerns to management or appropriate internal stakeholders.
  • Reviews and provides specific information to questions/concerns from internal/external stakeholders (e.g. employees, vendors, real estate companies) by applying expanded knowledge.
  • Communicates effectively and provides customer service to internal/external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet customer needs on routine work independently.
  • Orders supplies and coordinates routine maintenance and repairs to office equipment.
  • Processes invoices for prompt payment as needed.
  • Plans and coordinates special events as needed.
  • Recognizes increasingly complex issues/concerns for assigned area(s) of responsibility and suggests process improvements.

 

Education

  • High School Diploma (or equivalent) or 4+ years of comparable work experience

 

Experience

  • Ability to work with others in a team environment.
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. •Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Finds common ground and can gain collaboration among management, colleagues and peers.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.
  • Demonstrates ability to work in a fast-paced environment.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrated solid relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers, etc.).
     

This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

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Job Details

Date Posted September 13, 2019
Date Closes October 13, 2019
Requisition 61064-en_US
Located In Charlotte, NC
Department Administrative
SOC Category 00-0000.00
Location