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Specialist, New Business Old Case

Lincoln Financial Group Omaha, NE

Job Description

Alternate Locations:Omaha, NE (Nebraska)

Relocation assistance is not available for this opportunity.

Requisition #58191

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas Life Insurance, Annuities, Retirement Plan Services and Group Protection focus on supporting, preserving and enhancing over 17 million customers lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

The Role

As the Specialist, New Business Old Case (NBOC) you will research, analyze, report and validate financial information to ensure the accuracy of data as it flows down-streams to the companys financial statements (to include the Sales Report and Variable Incentive Compensation). You will perform and deliver on routine assignments while simultaneously leveraging and applying knowledge of analyzing and reporting financial information. This position supports the New Business Old Case (NBOC) process. This role is responsible for labeling what is and isnt New Business Old Case, completing the calculation that feeds the Sales Report and for compensation purposes, and provides clear communication to Distribution. This role will help build out our processes and internal controls within the New Business Old Case process.

Functional Responsibilities

Reporting and Analysis

  • Assists the Sales Report, Compensation and Distribution teams with New Business Old Case reporting and analysis of New Business Old Case monthly results
  • Conducts root cause analysis using a rational, data-driven approach, summarizing recommendations to his/her manager or for actions to be taken by the operational management team.
  • Maintains appropriate internal controls for our respective New Business Old Case processes
  • Creates accurate and timely NBOC reports using data-driven approach as requested by his/her manager.
  • NBOC team is responsible for calculating the NBOC premium that is the source for our sales and variable incentive compensation.
  • Supports metrics reporting by review of source data, calculations and reporting tools.

Process Improvement

  • Identifies and communicates to management process improvements that reduce workloads or improve quality for Group Protection by leveraging their subject matter knowledge and representing the team on projects and system enhancements.
  • Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within Group Protection.
  • Identify process enhancements and reporting solutions to his/her manager for financial applications and system work flows.
  • Performs system balancing by partnering with internal resources to resolve discrepancies.
  • Continuously monitors routine processes for improvements; designs and implements routine process improvements by utilizing new technology, capabilities, and financial applications.

Business Acumen

  • Maintains knowledge on current and emerging trends for Group Protection, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
  • Takes high level degree of ownership in the NBOC processes they support
  • Performs and delivers on routine assignments and projects while simultaneously leveraging and applying knowledge of the financial analysis for Group Protection.
  • Collaborates with internal partners and manager to develop innovative and effective solutions with a focus on efficiency and quality internal controls and/or escalates issues as appropriate.
  • Participates with other team members by sharing knowledge, maintenance and updates of work procedures.
  • Develops relationships with and works to reach consensus within Group Protection in a cooperative manner.
  • This role works in close partnership with Sales Reporting, Compensation, Distribution, Underwriting Premium and Billing areas along with several areas of the company.
  • Ability to understand the business and technical side. A creative and proactive problem-solving skills that is willing to own their process and establish contacts within the company to excel in their position.
  • Strong written and verbal communication skills with the ability to work with Senior Management as appropriate and needed
  • Strong organizational, project and program management skills with a demonstrated ability to work in a fast-paced environment while managing multiple projects and priorities.
  • Ability to act as a collaborative business partner and build cross functional relationships.


  • 4 Year/Bachelors Degree or equivalent work experience (4 yrs of experience in lieu of Bachelors)


  • 1 3 years experience in Group Insurance, research or reporting that directly aligns with the specific responsibilities for this position.
  • Contract review and evaluation experience preferred
  • Advanced user in Excel highly preferred
  • Webi, Tableau experience preferred
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Possesses a bias for action and avoids workplace distractions
  • Drives performance targets to completion

This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Job Details

Date Posted March 8, 2019
Date Closes April 7, 2019
Requisition 58191-en_US
Located In Omaha, NE
Department Finance & Accounting
SOC Category 00-0000.00