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Business Operations Project Manager

Lincoln Financial Group Radnor, PA

Job Description

Alternate Locations:Radnor, PA (Pennsylvania)

Relocation assistance is not available for this opportunity.

Requisition #56261

About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas Life Insurance, Annuities, Retirement Plan Services and Group Protection focus on supporting, preserving and enhancing over 17 million customers lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

The Role

As the Business Operations Project Manager for marketingyou will serve as a project manager for Marketing-sponsored projects, from planning to launch, to ensure projects are delivered on-time, according to each projects established goals and objectives. You will act as a resource to project team members and leadership to answer questions and provide updates on all aspects of the projects progress. You will support problem resolution through influence, negotiation, analysis and solid decision making


Project Management

  • Provides project management support for assigned projects. Maintains key project documentation such as project plans, decision logs, issue logs, risk assessments, meeting agendas, and meeting minutes. Schedules and leads meetings such as scrum, status update, prioritization and workstream meetings.
  • Ensures all documentation is accurate, complete, updated, and reflective of authorized changes. Retains all documentation in a central location for easy access and reference.
  • Prepares presentation decks for project steering committee and key stakeholder meetings
  • Monitors and evaluates project progress and performance against the project plan. Escalates any project-related concerns, issues, and risks to the Program Manager immediately. Develops recommendations for mitigation and a plan for implementation of the recommendations.
  • Works closely with Program Managers, Marketing project managers, IT project managers and team members to anticipate and mitigate potential risk items and to set project priorities to meet deadlines.
  • Coordinates and balances multiple projects effectively in a time-sensitive environment, under pressure, and meeting deadlines.


  • Confident, comfortable communicator with strong written and verbal communication skills
  • Follows up with team members on key deliverables to ensure project stays on track
  • Serves as a communication resource for key project documentation and information for all team members and stakeholders

Reasoning Ability

  • Ability to analyze information and to evaluate the implications of a course of action or solution.
  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Define problems, collect data, establish facts and draw valid conclusions.


  • Undergraduate degree or 4+ years of comparable work experience
  • PMP/CMP/ Six Sigma Belt Certification preferred


  • 3-5 years of experience in project management that directly aligns with the specific responsibilities
  • Ability to work with others in a team environment.
  • Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues); proven ability to develop collaborative approaches.
  • Demonstrates ability to identify and recommend processes improvements.
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.
  • Ability to perform under stress in cases of emergency, critical or hazardous situations.



This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

Job Details

Date Posted October 12, 2018
Date Closes November 11, 2018
Requisition 56261-en_US
Located In Radnor, PA
Department Project Management
SOC Category 00-0000.00