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Analyst, Solution Engineering

Lincoln Financial Group Greensboro, NC
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Job Description

Alternate Locations:Greensboro, NC (North Carolina)


Relocation assistance is not available for this opportunity.



Requisition #56164


About the Company

Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas Life Insurance, Annuities, Retirement Plan Services and Group Protection focus on supporting, preserving and enhancing over 17 million customers lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.

Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

The Role

The Analyst, Solution Engineering will provide technical engineering support for Office 365, Exchange Online, Skype for Business, on-prem and online E3 and E5 implementations, Email security, Collaboration tools such as Microsoft Teams, Yammer, WebEx, Cisco telepresence and for unified communication services.

Responsibilities

  • Build a learning plan, with goals and objectives on identifying areas to focus on, recommendations to research and present, and identify key partner relationships with IT
  • Implementation of Office 365 and the suite of products, Exchange Online, Skype for Business, OneDrive, Teams, Yammer, Steams, SharePoint
  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
  • Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
  • Identifies and recommends process improvements that improve quality across the team, department and/or business unit for his/her assigned area(s) of responsibility.
  • Applies knowledge to measure and manage email capacity
  • Applies advanced knowledge to configure, install, maintain and upgrade computer systems hardware and software
  • Serves as a subject matter expert to administer and maintain security of operating systems
  • Leverages and applies advanced knowledge to restore files or systems by designing, writing and implementing backup procedures
  • Performs recovery procedures, scheduling and backups and monitors batch processes
  • Performs administration and support for email applications to insure the system's integrity and security are not compromised

Education

  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Information Technology (Minimum Required)

Experience

  • 3 - 5+ Years experience in IT infrastructure administration that directly aligns with the specific responsibilities for this position (Required)
  • Define problems, collect data, establish facts and draw valid conclusions
  • Evaluate trends in data or information
  • Ability to work with others in a team environment
  • Demonstrates strong interpersonal skills with a collaborative style
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

#LI-POST


This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.






Job Details

Date Posted August 9, 2018
Date Closes September 8, 2018
Requisition 56164-en_US
Located In Greensboro, NC
Department Information Technology
SOC Category 00-0000.00
Location