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Accounts Payable Sr. Service Processor

Lincoln Financial Group Concord, NH

Job Description

Alternate Locations: Concord, NH (New Hampshire)

Relocation assistance is not available for this opportunity.

Requisition #40884

About the Company

Lincoln Financial Group provides advice and solutions that help empower people to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.

The Role

As the Accounts Payable Sr. Service Processor, you will review, research and process medical bill invoices & reimbursement payment requests submitted by third party vendors for Lincolns Individual Life Insurance Finance Department - independently in accordance with established procedures and guidelines. You will prepare, record, verify, analyze and report on increasingly complex account transactions for Lincolns Individual Life Insurance Business. In addition, you will share general accounts receivable knowledge with your team to build technical capabilities.


  • Reviews and processes routine and progressively more non-routine and increasingly complex invoices for payment on a timely basis according to corporate and departmental policies and procedures
  • Make standard calculations to accurately compile and report requested account statistics and trends
  • Provides responses and a diverse range of accounts information to team members less routine questions without supervision
  • Communicates to management on recognized trends, issues and concerns
  • Resolves increasingly complex discrepancies by investigating documentation and determining applicable adjustments
  • Validates account statuses by reconciling increasingly complex statements, accounts and transactions
  • Identifies and researches increasingly complex discrepancies or out of balance situations amongst assigned accounts.
  • Maintains accounting ledgers by verifying, posting and correcting assigned account transactions
  • Reviews, researches and resolves escalated account issues.
  • Escalates account issues to appropriate management
  • Reviews information for completeness and gathers pertinent information from others as needed
  • Tracks and coordinates the preparation of account documents
  • May prepare and deliver customer billing and respond to resulting queries
  • Works overtime as needed


  • High School diploma required or Associate degree in lieu of required experience


  • 3 - 5+ Years Accounts Payable and/or general accounting experience Life Underwriting & New Business experience preferred
  • Experience in Lincolns systems: LifeWriter, AWD, and Crystal Reporting preferred
  • Ability to learn and utilize billing system capabilities
  • Proficient in data entry and data management
  • written and verbal communication
  • Ability to read and interpret documents from our vendors and field partners
  • Works with mathematical concepts such as algebra, percentages, ratios, averages
  • Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
  • Define problems, collect data, establish facts and draw valid conclusions
  • Willing and able to learn how to create and review reports
  • Demonstrated strong organizational skills and attention to detail and accuracy
  • Demonstrated strong interpersonal skills with collaborative style
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

This position may be subject to Lincolns Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolns current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

Job Details

Date Posted November 11, 2017
Date Closes December 11, 2017
Requisition 40884-en_US
Located In Concord, NH
Department Accounting
SOC Category 00-0000.00