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Director, Commercial Payments Advisor

FNBO Omaha, NE
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At FNBO, our employees are the heart of our story�and we�re committed to their success! Please see below the details of this career opportunity and how it fits into our organization�s success.

Our Modern, Flexible Workplace:


We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.

Summary of the Job:


The Director, Commercial Payments is a senior advisor multi-faceted role responsible for providing thought-leadership and strategic consultation to customers, prospects, and business partners. The role is responsible for fully understanding the spectrum of payment strategies, processes, and solutions; and must be able to effectively articulate and apply the benefits of a comprehensive solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services.
This role provides payments industry expertise and guidance throughout the client lifecycle, including prospecting, sales, implementation, and relationship maintenance. Successful individuals will demonstrate expertise in leading strategic discovery conversations focused on understanding customer and prospect operations and payments goals and will design and deliver payments solutions in alignment with those needs. Additionally, they will manage the collaboration, education, and technology knowledge across their internal and external stakeholder base to ensure partners are aligned to deliver the intended customer experience. The role is expected to be an industry expert in in all payment methods, technologies, processes, strategies, market trends, and solutions, and will deliver best-in-class customer experience.

About This Role:


Solution Acumen and ApplicationÃ? 

  • Demonstrate and advanced understanding and application of a comprehensive commercial payments solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services
  • Maintain a subject matter expertise of payment strategies, processes, and solutions within the Payments industry
  • Maintain an advanced understanding of FNBOs current and prospective solution set, and position in the marketplace
  • Experience in product pricing and negotiation, and ability to set competitive pricing for customers
  • Maintain CTP (Certified Treasury Professional) accreditation

New Business Development

  • Develop and execute a strategic market development plan to attain production goalsÃ? 
  • Lead strategic discovery conversations to understand customer/prospect operations and goals
  • Design and deliver payments solutions in alignment with customer needs and goals, demonstrating fit and value
  • Serve customers and prospects as a trusted payments industry expert advisor, consultant, and core member of their FNBO relationship team
  • Develop and maintain individual client management plans and goals for top clients in the portfolioÃ? 
  • Proactively generate payment revenue opportunities internally and externally
  • Deliver FNBOs Commercial Payments value proposition for creating process efficiencies, improving working capital positions, and increasing profitability in a consistent and unique manner to each customer and prospect


  • Facilitate collaboration between internal and external stakeholders to ensure alignment and delivery of the intended customer experience
  • Develop and maintain strategic alignment with business development partners to pursue mutual goals
  • Communicate functionality, utility and benefits of FNBO Payments solutions to internal stakeholders
  • Build and maintain effective relationships with partner leadership teams to support effective interactions and drive goal attainment
  • Act as SME in the absence of Managing Director, Commercial Payments org
  • Closely partner with Manager Director, Commercial Payments Advisors in areas such as; communications, business line awareness, training, escalations, and feedback on performance items

The Ideal Candidate for This Role:


Minimum Qualifications:


  • BachelorâÂ?Â?s degree, or equivalent career experience in Payment environment
  • 7+ years working knowledge of treasury products and bank operations
  • 3+ years experience as an industry expert
  • Ability to be a dynamic individual who can be a leader in critical work pertaining to the line of business, problem solving, critical thinking, and decision making
  • Demonstrated success in independent business development
  • Ability to be self-motivated with the ability to work independently in role
  • CTP (Certified Treasury Professional) Accreditation or willingness to work toward
  • Travel required: 25%-35%

Equity, Diversity, & Inclusion:

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, Ã? we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. Ã? FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.Ã?  Job postings may come down prior to 5 calendar days based on volume of applicants.

Date Posted July 9, 2024
Date Closes September 7, 2024
Requisition R-20240686
Address 1601 Dodge Street Omaha, NE 68102
Located In Omaha, NE
Work At Omaha - FN Tower
SOC Category 00-0000.00

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