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Software Systems Engineer (ServiceNow)

Farm Credit Services of America Omaha, NE

We are looking for an experienced ServiceNow Developer to build, test, and maintain our strategic enterprise service management platform, ServiceNow, that includes ITSM, PA, ITFM, PPM, CMDB, and Service Portal.  

In this role you will be asked to: 

  • Focus on the management and configuration of ServiceNow applications and modules, product development, and system administration tasks.   
  • Use your deep understanding of ServiceNow scripts to design, coordinate, configure and install highly secure and scalable solutions across multiple environments. 

Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the marketplace.  

Primary Responsibilities 

  • Design, coordinate, configure and install highly secure and scalable solutions within the ServiceNow platform across multiple environments (ex. Development, Test, Production) and in accordance with industry best practices and internal change management standards.  
  • Coordinate upgrades and enhancements with process owners, business owners and other technology teams. 
  • Utilize advanced scripting techniques and/or current Windows based programming languages to automate processes or enhance/customize third party software that is supported by the team.   
  • Have a working knowledge of JavaScript and how the ServiceNow platform leverages it. 
  • Manage data movement for supported systems/integrations.  

Basic Qualifications  

  • 5+ years’ relevant experience in implementing, configuring, automating, and monitoring enterprise systems  
  • Experience supporting and developing within ServiceNow ITSM, PA, ITFM, PPM, and Service Portal 
  • Working knowledge of business rules, workflows, scripting and integration capabilities within the ServiceNow platform 
  • Experience using manual and automated testing methodologies as part of product development and quality assurance  

Preferred Qualifications 

  • Deep understanding of system and ITSM core configurations in ServiceNow. 
  • Proficient in JavaScript and HTML. 
  • Ability to integrate third-party software and APIs with ServiceNow using REST and SOAP. 
  • Knowledge of accurate task breakdown/estimation, unit testing, and delivering on time and in scope. 
  • ServiceNow Certified Application Developer certification preferred. 
  • Bachelor’s degree in Management Information Systems or Computer Science preferred 
Date Posted June 14, 2022
Date Closes August 13, 2022
Requisition 4063
Located In Omaha, NE
SOC Category 00-0000.00

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