Technical Support Representative: $500 Hiring Bonus!
JOIN OUR AWESOME TEAM – WE OFFER COMPETITIVE PAY!
Who are we? We are EMS and we are looking for High Quality Inbound Customer Service agents to join a fast-paced and energetic customer service team. EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything.
EMS, Inc. offers a team work environment, not a “typical” call center atmosphere.
Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number. We want our agents to succeed!
What we expect from our agents:
Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
|Date Posted||December 7, 2018|
|Date Closes||January 6, 2019|
|Address||12111 Emmet Street|
|Located In||Omaha, NE|
|Job Type||Full-time Employee|
|Experience Level||Entry Level (0-2 yrs. experience)|
|Hours||40 hours per week|
|SOC Category||15-1041.00 Computer Support Specialists|
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