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Customer Service Representative- $350 Hiring Bonus


Job Description

Customer Service Representative- We offer a $350 hiring bonus!

EMS Inc. is a growing contact center nestled in the Northwest part of Omaha, Nebraska.


The Company:

EMS Inc. offers a team work environment, not a “typical” call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything.

Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the “big box” guys where you feel like a number.  We want our agents to succeed!    


The Position:

We are looking for Customer Service agents to join a fast-paced and energetic customer service team. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.


You will need:

·         Above average customer service skills

·         Strong written and verbal communication skills when interacting with customers and co-workers

·         Friendly and energetic attitude

·         Computer knowledge and internet skills

·         Ability to navigate between multiple computer screens/tabs

·         Quick learner who enjoys using trouble-shooting and problem solving skills

·         Ability to work both as an individual and as a team member



·         High School Diploma or equivalent

·         Must be familiar with phone Apps, Internet, Email, and Microsoft Office

·         Previous call center experience preferred

·         Variety of shifts available. Availability for 1 weekend day preferred



EMS Offers:

·         $350 hiring bonus

·         Paid on-the-job training

·         Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire

·         Casual dress attire

·         Individual work spaces

·         Complimentary breakfast on Fridays

·         Free parking

·         North-West Omaha location



Job Details

Date Posted December 7, 2018
Date Closes January 6, 2019
Address 12111 Emmet St.
Located In Omaha, NE
Job Type Full-time Employee
Compensation Hourly Wage
Experience Level Entry Level (0-2 yrs. experience)
Hours 40 hours per week
Start Date Immediately
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68164
Name Denelle Clauff

This job offers the following benefits

  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Casual Dress
  • Employee Referral Program
  • Free Parking
  • Paid Holidays
  • Unpaid Leaves of Absence
  • Wellness Program
  • Achievement Awards
  • Merit Increases
At a Glance
Enjoy these benefits
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • And More ...