Careerlink Sign up menu
close
hero

EDI Specialist

DMSi Software locationOmaha, NE
Save share Share
7 positions
Apply

Web Mktg Technology Specialist

DMSi Software locationOmaha, NE
7 positions
info linkReport a probelm Originally Posted : July 08, 2021 | Expires : September 6, 2021

Details

Job Type
Full-time Employee Show Shift
Custom
Salary
Unspecified
Apply Now
Job Location
Omaha, NE, United States

Description

The EDI Specialist is responsible for the support and implementation of EDI process as it relates to DMSi’s products. The Specialist may also assist with supporting DMSI’s other productivity solution products (E-Commerce, Interfaces, Mobile Apps, etc.). The EDI Specialist will be the SME for our products—demonstrating the solution and managing the support and implementation processes.

RESPONSIBILITIES AND DUTIES:

  1. Manage implementation projects for the installation and conversion of all productivity solution products (EDI, E-Commerce, Mobile Apps, etc.)
  2. Lead, attend, assist with training for internal personnel, customers, and prospects
  3. Use knowledge of DMSi products and other knowledge resources to design/configure the implementation plan and product setup
  4. Receive phone calls/emails directly from customers and responsible for appropriate professional communication with customers to gather information, resolve issues, and provide a positive image of the organization
  5. Serve as primary customer contact on assigned projects and implementations
  6. Assist DMSi personnel in researching, testing, or handling cases through escalation, support, coaching, training
  7. Assist with communication between DMSi and VAN
  8. Utilize DMSi’s internal project management, customers support, and knowledge tools
  9. Complete documentation related to cases and contribute to improving DMSi’s internal and external Knowledge Base

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of EDI communication and familiar with EDI X12 documents (810, 820, 823, 850, 855, 856, 864, 870)

Understanding of the building material distribution industry and unique aspects of the business operations of their assigned markets

Knowledge of DMSi’s products and related solutions, with special focus on differentiation and benefits for target market

Strong communication skills and the ability to positively represent DMSi

Good verbal and written communication skills

Good online, phone, and in-person training facilitation skills

Good analytical, logical, research, and problem-solving skills

Ability to apply project management skills and utilize DMSi project management tools

Ability to positively interact with personnel at all levels of the company and with others outside the company

Ability to work from Omaha office

Ability to travel to customer sites as needed

EDUCATION AND EXPERIENCE:
Bachelor’s degree in Accounting, MIS, Business Administration, Supply Chain Management, other related field, or equivalent work experience

WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Normal office environment with use of computers and telephone systems; no unusual physical demands

Travel to customer locations as needed including business air travel and car rental

#hiring
#accounting
#administration
#business
#supplyChainManagement
Instant Answers
providedProvided by company
Full-time Employee
Didn't find your answer? Log in to ask a question!
header

DMSi Software

Service
7 active jobs
locationOmaha, NE
clockFull-time
locationOmaha, NE
clockFull-time
locationOmaha, NE
clockFull-time
locationOmaha, NE
clockFull-time
Browse all jobsexternal

Similar Jobs

icon
29 July ( Today )

Customer Service Representative - Full Time Agent

icon
29 July ( Today )

Call Center Agent - PICK YOUR OWN SCHEDULE!!

icon
29 July ( Today )

Customer Service Representative - Full Time Agent