At Creighton, you are part of something big. Your skills and passions unite with thousands of faculty, staff and students inspired to change the world. Here, we offer meaningful work driven by a 475-year-old Jesuit tradition committed to social justice and serving others. Through this tradition, we push the boundaries on innovation. We pursue new knowledge for the betterment of society. We seek to improve our world through Catholic and Jesuit values. And it all starts with you.
We are hiring a Desktop Support Specialist to join our IT Team. Under moderate supervision, this role provides technical solutions to faculty, staff, and students for all aspects of PC/Mac/LAN support and configuration within a wide variety of end-user environments. In this role, you will provide technical services as a member of the Service Desk (Help Desk) or field support teams (including classrooms) as workload and volume dictate. You will work within an ITIL, metrics-driven service operation environment to provide technical support, assistance, and creative solutions. All work and results are documented with the Easy Vista ticketing application. You will be a member of a pool of equally qualified technicians who rotate to satellite office locations within the city periodically for training and coverage purposes. The hours of operation will vary with the season and semester schedule.
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.
|Date Posted||February 2, 2023|
|Date Closes||February 2, 2024|
|Located In||Omaha, NE|