At Creighton, you are part of something big. Your skills and passions unite with thousands of faculty, staff and students inspired to change the world. Here, we offer meaningful work driven by a 475-year-old Jesuit tradition committed to social justice and serving others. Through this tradition, we push the boundaries of innovation. We pursue new knowledge for the betterment of society. We seek to improve our world through Catholic and Jesuit values. And it all starts with you.
Enrollment Services Counselors (ESC) will field incoming requests via telephone, email, and walk-up to ensure courteous, timely, and effective resolution of end-user issues. Typically these requests will be relative to student financial questions, including, but not limited to Federal Financial Aid, alternate funding, tuition, and fees. They will receive, prioritize and document information while actively working with the end user. The Consultant will both resolve and escalate interactions when appropriate and necessary to meet SLA expectations. Interdepartmental collaboration is required to ensure a seamless end-user experience. All tasks are completed while placing a high value on customer service, timely resolution, and client satisfaction.
20% Marginal Functions
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.
|Date Posted||September 21, 2022|
|Date Closes||September 21, 2023|
|Located In||Omaha, NE|