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Registrars Office Coordinator

Creighton University Omaha, NE

Oversees the transcript ordering process, which includes troubleshooting problems with the ordering system, running reports, monitoring and researching orders. Serves as a liaison to software, database and service vendors needed to maintain the integrity of the system for reporting. Assists the project management team with resolving system errors. Assists with creating and building transcript records in Banner for student records that predate the current ordering system.

Responsible for ordering and organizing office supplies, managing office equipment, and performs limited financial duties such as purchasing, accounts receivable & payable, and verifying financial transactions processed for the office.

Manages all other office operations and activities including front office support, enrollment verifications, add/drop schedules changes, and degree verifications through the National Student Clearinghouse.

This position works directly with internal and external customers including students, faculty, staff, alum, and vendors.

Other duties as assigned.


  • Bachelor’s degree or equivalent experience required.

  • 2-4 years’ experience in office management, customer service, or related work.

  • A strong attention to detail, good organizational skills, and the ability to multi-task in a fast-paced environment.

  • Knowledge of Microsoft Office products.

  • Excellent interpersonal skills with a focus on rapport building, listening and questions skills.

  • Excellent written and communication skills along with excellent documentation skills.

  • Ability to investigate and troubleshoot a wide range of issues.

  • Ability to present ideas in user-friendly language.

  • Highly motivated and coachable.

  • Ability to problem solve and use analytical skills.

  • Ability to effectively prioritize and execute tasks in a high-pressured environment.

  • Exceptional customer service skills.

  • Experience working in a team-oriented, collaborative environment.

Physical Requirements:
Seeing: 75 – 100%
Hearing: 75-100%
Standing/Climbing/Mobility: 0-24%
Lifting/Pulling/Pushing: 0-24% (pound:15 lbs.)
Fingering/Grasping/Feeling: 75 – 100%
Travel: 0-24%
Exposure to Blood Borne pathogens: No

AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.

Date Posted May 13, 2022
Date Closes May 13, 2023
Requisition 220340
Located In Omaha, NE
SOC Category 00-0000.00

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