This position serves as the initial point of contact for students seeking mental health care, particularly those in crisis. This role connects those in need with immediate access to mental health care. Scheduling for psychiatry and counseling is complex. This position will support university psychiatry services by assisting with patient check in to include obtaining height, weight, full sets of vital signs, and preparation of medical record.
Attention to detail is critical in verification of immunization compliance and other requirements for students, faculty and staff.
Certified Medical Assistant (CMA) certified through the American Association of Medical Assistants (AAMA) or completion of Certified Nursing Assistant Program
1 to 2 years of outpatient clinical experience preferred
Demonstrated experience in providing excellent customer service.
Comfort level with first contact and hand-off for mental health crisis requests
Highly organized, strong attention to detail, and disciplined approach.
Ability to work with a wide range of individuals also required.
Ability to communicate in a clear and concise manner.
Ability/willingness to adhere to the established departmental service standards.
Regular attendance required.
Ability to maintain a high level of confidentiality.
Medical Assistant Certification (CMA) through the American Association of Medical Assistants (AAMA)
Certification Nursing Assistant-ACTIVE in Nebraska Registry
Medication Aide License preferred
Certification in Basic Life Support
Seeing: 75 – 100%
Lifting/Pulling/Pushing: 0-24% (pound:25 lbs.)
Exposure to Blood Borne pathogens: No
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.