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Business Analyst

CSG International Chicago, IL

Job Description

As one to the largest business support solutions (BSS) provider, CSG International provides solutions to a global client base. Join an elite team of IT professionals who are driven for success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

Key Areas of Responsibility:

  • Assists in the identification and analysis of the external client’s technical requirements
  • Given specific direction, is able to configure of back-end settings for product, offer, content, and related metadata values
  • Given specific direction, is able to implement limited UI changes to PC, Mac, mobile, tablet, and connected TV devices
  • Builds an understanding of basic third-party integrations and is responsible for documentation or testing of those specific integrations
  • With supervision, is able to define and test client-specific applications or use cases
  • Effectively communicates to manager and other team members, including efficient response to trouble shooting and escalation when necessary
  • Produces and maintains documentation according to standards
  • Work is generally structured as a set of activities or problem situations, assigned and scheduled by other
  • Capable of executing on defined tasks and completing them within a given timeframe
  • Asks clarifying questions to other team members and to manager in order to fully understand a situation or project

Knowledge, Skills and Experience:

  • Degree or Diploma in Information Technology, Computer Science, Engineering (Electrical, Software, Telecommunications) or Business
  • 1-5 years of consulting experience.
  • Relevant technical experience in any of the following areas: SQL, CSS, HTML
  • Inquisitive approach to solving business challenges with technology solutions
  • Motivated within a team environment and works to collaborate on business or technical issue resolution
  • Thrives in a fast-paced work environment and able to produce high quality results
  • Proficient in Microsoft Office tools such as PowerPoint, Word, and Excel

As a CSG Business Analyst, your contributions to our success are a big advantage to the company and we believe you deserve to have a valuable selection of benefits, competitive pay and total rewards in return. Our benefits offer some important “must haves” plus valuable programs that let you customize your coverage to fit your needs, today and tomorrow. Our multiple recognition programs are yet another way we recognize one another for the contributions, team work, dedication, innovation and accomplishments that have enabled our growth for more than 25 years.

Job Details

Date Posted August 11, 2017
Date Closes September 10, 2017
Requisition 12340
Located In Chicago, IL
Job Type Full-time Employee
SOC Category 00-0000.00
Zipcode 60629