We are currently searching for a Quality and Patient Safety Coordinator to coordinate and support Heart Center patient safety initiatives through the oversight of Collaborative Multidisciplinary Assessment of Performance (CMAP) rounds, oversight of databases and reporting systems. Ensures optimal use of clinical reporting systems to support Heart Center goals and implement strategies to optimize care. Provides support to Heart Center quality initiatives.
- Responsible for the coordination and oversight of CMAP rounds
- Supports and assists with data management/analysis for Heart Center quality/safety initiatives in collaboration with the Quality & Patient Safety staff
- Participates in developing, evaluating, and providing feedback on patient quality/safety data requirements, needs and goals.
- Works collaboratively with the Heart Center team to identify opportunities for improvement.
- Collects, analyzes, and displays data demonstrating project performance, using appropriate tools and techniques to assess results
- Closes the loop on all QI projects so that value can be determined and improvement sustained
- Coordinates the utilization and maintenance of clinical reporting systems
- Researches and evaluates new systems/technology related to quality and patient safety initiatives
- Designs, configures, operationalizes, and maintains quality and safety data systems to accomplish the Heart Center s goals related to quality and patient safety, and to meet the needs of the end-users
- Participates in the development, optimization, and enhancement of the quality and safety data systems to improve processes by which quality and patient safety information is obtained, utilized, maintained, and stored
- Participates in chart review, data abstraction and data entry, data analysis and facilitates the correction of quality and safety data system and user problems in a timely manner.
- Serves as quality and patient safety data system consultant to the Heart Center leadership to define data requirements. Understands the importance of the data collection process and its impact on data integrity
- Crafts collected data into visual, meaningful information that assists executives, departments, project teams, and committees gain knowledge; leverages quality and safety system reporting and dashboard capabilities
- Assists with quality and safety data system training as needed
- Evaluates current external reporting requirements related to quality and patient safety and makes recommendations for maximizing utilization of available data to achieve compliance
- Coordinates external consultative assessment of regulatory compliance when requested by hospital leadership
- Participates in additional Heart Center quality work.
KNOWLEDGE, SKILLS AND ABILITIES
- Computer programs including word processing, graphics, spreadsheets, presentations
- Proficiency with computer programs including working knowledge of Microsoft Office applications.
- Knowledge of medical terminology and abbreviations.
- Strong analytical and organizational skills.
- Excellent interpersonal, written, and oral communication skills.
- Excellent critical thinking skills to include data gathering, fact-finding, and report generation using word processing, spreadsheets, and database tools.
- Team building and team leading
- Ability to pay close attention to details.
- Ability to collect, analyze, and display data.
- Ability to compare data from different sources to draw conclusions and recommending a course of action that is consistent with available facts, constraints and probably consequences.
- Works independently or with very general direction.
- Ability to maintain confidentiality of patient and medical staff matters.
- Must be a team player and have proven success applying a collaborative and professional approach and ability to work in conjunction with physicians, managers/directors, PI colleagues, and customers in a supportive way to communicate sensitive information.
- Skills in negotiation, problem solving, educational
- Ability to organize and address multiple priorities
EDUCATION AND EXPERIENCE
- Bachelor s degree in healthcare or relevant degree required or equivalent work experience. Graduate degree preferred
- Minimum 5 years hospital or other health care experience required.
- Experience with database data entry and retrieval required.
- Experience with performance improvement preferred.
- Current and valid Nebraska RN license/RN Compact license required if position filled by a nurse.
Children's Hospital & Medical Center - Omaha