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Transport Dispatch Specialist (30 hrs/wk)

Children's Hospital & Medical Center - Omaha locationOmaha, NE
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90 positions
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Web Mktg Technology Specialist

Children's Hospital & Medical Center - Omaha locationOmaha, NE
90 positions
info linkReport a probelm Originally Posted : June 03, 2021

Details

Salary
Unspecified
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Job Location
Omaha, NE, United States

Description

We re searching for a Transport Dispatch Specialist to perform a variety of functions in support of the communications center. Act as the point of contact for Transport calls for internal and external contacts. Perform a variety of support for incoming calls on behalf of the communications department


ESSENTIAL FUNCTIONS

  • Staff the Children's Hospital & Medical Center Communications Center as the Transport Communication Specialist
  • Handles incoming patient transfer calls from outside hospitals following approved protocols, establishing medical control, accessing detailed critical patient information, and coordinates and dispatches all Children's Hospital Critical Care transport teams
  • Documents all communication of call s received dispatch times, turn-downs in accordance with established guidelines including key components of each call including demographic information, appropriate vital signs, and referring physician notes.
  • Coordinates calls with transport team, rotor-wing transports with rotor wing communication center, and fixed wing with transports with fixed wing communication center, as needed
  • Coordinates trip tracking for the Children s Transport Team.
  • Maintains team status and availability, notifies team and dispatches them appropriately. Informs team of all key patient and trip information in a timely manner.
  • Serves as point of contact while team is out.
  • Utilizes outstanding communication skills. Uses a tone and communication style that is welcoming, respectful, empathetic, and professional. Communicates effectively with physicians, nurses, and other clinicians and support staff.
  • Demonstrates excellent written communication skills and computer/technology aptitude. Documents completely and succinctly, using proper grammar and approved abbreviations. Able to grasp new software programs and is comfortable with technology such as paging and text messaging.
  • Takes initiative to problem solve; takes responsibility for following through on every call.
  • Provides backup support for incoming calls on behalf of the Communications Center to include:
  • Serves as backup to announce emergency pages as appropriate during disaster
  • Serves as backup support for the command center during emergency situations


KNOWLEDGE, SKILLS AND ABILITIES

  • Must be able to perform a variety of duties, often changing from on task to another of a different nature, without loss of efficiency or composure and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritizing skills
  • Requires strong reading, listening and interpersonal communication skills.
  • Verbal communication skills are essential.
  • Requires competency with computer skills and various software programs.
  • Requires accuracy in data entry.

EDUCATION AND EXPERIENCE

  • High school diploma or GED required.
  • Minimum of one year experience with dispatching emergent healthcare situations, emergency communications or related experience required
  • EMT or Paramedic experience preferred
  • Experience with two-way radios preferred.

EOE/Vets/Disabled

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Children's Hospital & Medical Center - Omaha

Health Care/Wellness/Fitness
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