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MA/ CNA - SPC Flex Team

Children's Hospital & Medical Center - Omaha locationOmaha, NE
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Web Mktg Technology Specialist

Children's Hospital & Medical Center - OmahalocationOmaha, NE
133 positions
info linkReport a probelm Originally Posted : September 15, 2020

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Salary
Unspecified
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Job Location
Omaha, NE, United States

Description

We re searching for a Medical Assistant who is responsible for providing both administrative and clinical services to patients in accordance with Children s Specialty Clinics protocols, policies and procedures.

Essential Functions/Competencies

  • Assists with clinical duties to deliver safe patient care under the delegation of an RN or the direction of a LPN.
  • Provides basic, age appropriate care to patients and collects data such as patient vital signs, weight and head circumference specific to area of assignment.
  • Prepares patients for examination by performing routine patient screenings.
  • Communicates completion of tasks, and significant abnormalities or clinical changes.
  • Documentation is accurate, per clinic standard, and completed in real time.
  • Assists providers with exams when necessary.
  • Collects phlebotomy and other lab specimens based on department need.
  • Performs treatments, procedures, diagnostic/lab testing per protocol and/or order.
  • Performs medication administration specific to area of assignment.
  • Facilitates registration and utilization of Children s Connect with patients and families.
  • Performs other specialty tasks/procedures specific to area of assignment.
  • Assists with medication refills based on protocol in specific specialty area.
  • Communicates in a compassionate manner and uses medical terminology appropriately.
  • Complies with performance improvement practices.
  • Facilitates patient flow in clinic by monitoring patient volumes throughout the clinic day.
  • Uses good time management and creative thinking when clinic is busy; ensuring patients are informed of any delays.
  • Offers resources to patients and families, such as toys, coloring, etc., while in the exam room.
  • Ensures exam rooms are clean and ready for the next patient, using the proper disinfectant between patients.
  • Maintains supplies in exam rooms and re-stocks items as needed.

Administrative Duties

  • Schedules and monitors patient appointments.
  • Performs general office duties based on department needs.
  • Demonstrates professional telephone and interpersonal communication techniques.
  • Performs accurate, legal, and ethical documentation.
  • Schedules procedures/diagnostic testing as delegated by RN.
  • Completes Prior Authorization request for medications and equipment.
  • Abstracts lab results from outside facilities.
  • Contacts patients and families of normal lab results as delegated by RN.
  • Assists with chart preparation.
  • Orders clinic and office supplies to ensure adequate inventory by anticipating area usage and needs.
  • Takes appropriate action to ensure equipment is functioning and ready to use.

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to provide excellent customer service.
  • Ability to pay close attention to detail.
  • Skill in typing and usage of computer.
  • Good time management and creative thinking skills to enhance the customer experience.
  • Must have effective verbal, written communication skills and interpersonal skills.
  • Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritization skills.
  • Knowledge of basic office equipment including a multi-line phone system.
  • Knowledge of Microsoft Word, Word, Excel, Access, and Outlook.

EDUCATION AND EXPERIENCE

  • Completion of a Medical Assistant Program with completion of an externship from an accredited college or university or current and valid national certification as a Medical Assistant (NCCT) required.

CERTIFICATIONS/LICENSURE REQUIREMENTS

  • Current and valid Basic Life Support (BLS) through the American Heart Association is required.
  • Current and valid Medical Assistant (AAMA) certification preferred.
  • Current and valid Medication Aide Registration with the Nebraska State Medication Aide Registry required, within 90 days of hire.

SPECIAL REQUIREMENTS:

  • Some travel may be required.

EOE/Vets/Disabled

Certified Nursing Assistant

Children s is searching for a Certified Nursing Assistant to provide direct care for the comfort, safety and personal needs of pediatric patients under the direction and supervision of the RN, and provides for indirect unit support needs related to supplies and equipment.

Essential Functions

  • Provides individualized* age-specific patient/family care, performing and/or assisting with area tests and patient care procedures as delegated by the RN, and under the supervision of the Clinical Manager. Adhering to hospital policies and procedures, provides individual patient cares according to the plan of care, delegated tasks and physician orders. (*Individualized refers to the patient s developmental, cognitive, cultural, psychosocial, spiritual and education/family influences and physician/ medical care needs.)
  • Demonstrates knowledge of appropriate care for infant, toddler, preschool, school age and adolescent patients.
  • Utilizes patient/family input in delivering individualized patient care.
  • Completes delegated tasks in an appropriate time frame, based on patient needs such as vital signs, intake/output, height/weight/head circumference measurements, ADL s, preparing for patient arrival/discharge, transports, tests and assists RN/MD with procedures.
  • Participates with the multidisciplinary team in providing feedback/input into the patient/family care needs.
  • Sets and revises priorities based on patient care urgency, patient/family/staff requests, other department demands/schedules, utilizing available resources as necessary.
  • Documentation reflects patient care provided.
  • Documentation is completed within the established time frames. Documentation is accurately completed in appropriate EPIC flow sheets.
  • Maintains environment of care for patient/family and unit.
  • Ensures patient room environment provides for the comfort, cleanliness, safety of the patient/family, at the beginning and end of shift, and throughout the shift as needed.
  • Prepares room environment for next admission and throughout patient stay with supplies/linens, including bedside/unit supply carts.
  • Performs cleaning tasks in patient rooms to include countertops, refrigerators, bedside tables, as appropriate/needed throughout the shift.
  • Ensures that patients are provided with age-appropriate toys, games, infant equipment, and assists with routine cleaning of these items, as needed.
  • Ensures upon transfer or discharge, extra patient supplies are removed and/or credited, and the hospital equipment is returned to it s proper place.
  • Oversees equipment s availability in patient rooms and on the unit by ensuring equipment is properly stored, taking initiative to clean equipment and follow up on equipment maintenance needs. Communicates equipment needs to unit leadership.
  • Maintains unit environment, i.e. keeping hallways clear of equipment/ obstructions, maintaining patient medical records by placing patient reports in charts, stocking alcove areas/treatment rooms, keeping lollipop areas clear of clutter. Communicates unit environment needs to unit leadership.
  • Performs clerical and receptionist duties as needed.
  • Utilizes professional etiquette in answering, screening and directing phone calls.
  • Takes initiative to greet, assist and guide patients and visitors in a pleasant and professional manner.
  • Orders area supplies, including forms, as directed, to ensure adequate inventory by anticipating area usage and needs.
  • Prepares floor assignment sheets/materials for oncoming shift.
  • Accepts assignments to float to other units utilizing certified nursing assistant skills and appropriate resources. Supports the assigned unit in a professional manner
    1. Accepts assignments to share/teach knowledge, and provide support as a preceptor for new certified nursing assistant staff.
    2. Willingly seeks opportunities to help teammates during shift, as needed.
KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge and experience in basic computer skills
  • Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritization skills.
  • Must have effective verbal, written communication skills and interpersonal skills.
  • Good time management and creative thinking skills to enhance the customer experience.
  • Ability to read, write, and follow oral and written directions

EDUCATION AND EXPERIENCE
  • High school diploma or GED equivalent required.
  • Completion of a certified nursing assistant training course or currently a nursing student required.
  • Experience as a nursing assistant with pediatric patients preferred.

CERTIFICATIONS/LICENSURE REQUIREMENTS

  • Current and valid Basic Life Support (BLS) through the American Heart Association is required.
  • Completion of a CNA training course or currently a nursing student required

CL 9934

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Children's Hospital & Medical Center - Omaha

Health Care/Wellness/Fitness
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