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Clinical Education Specialist-Service Line, Urology/Urodynamics, FT M-F, 8 a.m. - 5 p.m.(7043)(918567-13326)

Children's Hospital & Medical Center - Omaha Omaha, NE

Job Description

Just like the children we serve, Children's is growing quickly and hiring a Clinical Education Specialist for the Service Line. The Service Line Educator promotes excellence in the care of pediatric patients by advancing the quality and scope of nursing practice through evaluation of clinical care, consultation, education, collaboration, leadership, research, and advocacy, advocating for change as needed.  Works in partnership with providers and other disciplines to coordinate care and education for pediatric patients and families across the continuum.  Ensures consistency and best practice in education for learners, staff, patients and families for all conditions, diagnoses, and procedures related to urology, nephrology, dialysis and gynecology.  Promotes efficient and effective service delivery through enhanced communication and coordination of the patient specific plan of care.  Ensures the established standards of care and expected outcomes are achieved in a timely manner while facilitating appropriate resource utilization and enhancing customer satisfaction.  

Essential Functions/Competencies

% of Time



Serves as an educational expert in developing, implementing, delivering and evaluating staff education.  Coordinates and collaborates with appropriate resources (i.e. providers, leadership team, CNS/educator, content experts, organization development) to analyze patient/family and staff education needs in order to lead the development, implementation, evaluation and maintenance of comprehensive continuing education programs for patients, families, staff, and community.   

  • Creates, delivers, and evaluates service-line specific education for staff, based on role specific education needs assessment, staff/leader requests; gaps identified through performance improvement processes, department direction, variance trends or trends identified in current literature.
  • Education activities reflect identified needs of the target audience and/or organizational priorities related to service line.
  • Designs and documents, for each educational activity, a needs assessment, description of target audience, educational objectives, content outline, teaching methods, evaluation strategies and designation of appropriate resources (i.e., room arrangements, AV equipment, handouts, other teaching aids).
  • Incorporates adult learning strategies, ethical principles, critical thinking skills, professional growth, open communication, and collaborative relationships into teaching and engages learners with delivery style.
  • Collaborates with area educators to ensure that staff orientation checklists and skills validation methods incorporate current service line standards of care and quality patient care priorities.
  • Develops or provides educational materials or offerings to the community as needed.


Collaborates with service line leaders to ensure service line standards of care for patients across the continuum and related policies/procedures are relevant and evidence-based.  

  • Standardize all current teaching, policies, procedures related to the service line across the enterprise.
  • Enhances existing education and develops new multimodal patient education materials (print, video, web-based); coordinating with tablet usage in clinic and assigning via Children’s Connect as follow up.
  • Collaborates with clinical managers and area educators across the continuum to mentor and teach employees to gain competency in caring for service line patients.
  • Develops staff-specific education related to dialysis, urology, nephrology, gynecology, including new multidisciplinary programs within the service line and surgical/diagnostic procedures.
  • Serves as a resource for clinical educators for operationalizing orientation programs for consistency and quality.  
  • Assist providers in pathway development; teaching across the enterprise and CHN.  Shares pathways, protocols, and patient education with CHN and referring providers.
  • Develops education for enterprise-wide RNs, MAs, CNAs, nurse residents, new employees and all other relevant learners specific to the locations in which they provide care to service line patients (Children’s Physicians, Children’s Home Health Care, Emergency Department, Inpatient, etc.)
  • Coordinates annual house-wide continuing education presentation in relation to service line education topic(s).  Collaborates with established CNE and CME coordinators as appropriate.
  • Professionally seeks opportunities to help teammates as needed.
  • Accepts assignment to support nursing students (both undergraduate and graduate students).



Serves as an educational expert in developing, implementing, delivering and evaluating patient/family education for all urology, nephrology dialysis and gynecology service line patients.

  • Oversees/assumes responsibility to create, standardize and maintain an educational program for patients and families.
  • Evaluates patient and family understanding of their disease process and treatment.
  • Documents progress towards and completion of education in electronic medical record.
  • Schedules protected time with patients/families for structured education as needed.
  • Updates and maintains family education with evidenced-based materials in collaboration with the service line medical team.
  • Develops patient education materials and implementation plan for low volume, high risk procedures/surgeries that are new to the organization.


Works collaboratively with the healthcare team to ensure care coordination is timely and efficient.

  • Provides timely communication to/from patient/family and other healthcare disciplines; answers patient care related questions; facilitates staff education at bedside. 
  • Promotes coordination of care by rounding with the medical team and updating them on the educational needs and progress of the patient/family.
  • Collaborates with social services for high risk patients/families needing emotional, financial and/or social support.
  • Prepares patient/family for discharge by providing adequate supplies/materials, facilitating the submission of prescriptions, and the scheduling of out-patient education (i.e. class) and follow-up.
  • Routinely rounds on families in the clinic and Infusion center as a time to evaluate additional educational needs and provide further education and support to the families.



Leads, facilitates and supports performance improvement and EBP projects related to pediatric service line patients to ensure care is based on the most current evidence.  Serves as the service line CLABSI champion ensuring patient care is compliant with standardized bundles of care.

  • Provides leadership and consultation in the comprehensive development/revision of clinical systems in order to support patient care.
  • Serves as a content expert in incorporating clinical practice into department/organizational systems under development/review.
  • Collaborates with identified groups in the organization to define/clarify practice while incorporating scientific, evidence-based findings, and new knowledge to advance nursing care practice throughout the organization.
  • Proactively anticipates the need for educational activities that correlate with the department/organizational priorities related to nursing practice.
  • Disseminates, both internally and externally, new knowledge gained through EBP and Performance Improvement activities.


Coordinates and supports research/publication activities related to the pediatric service line.

  • Strengthens the link between research and clinical practice by facilitating staff understanding, while promoting utilization of the research process to improve patient outcomes and enhance the environment of care.  This may include assisting others to interpret and conduct research. 
  • Critically evaluates existing clinical practice utilizing current or new research, and leads the integration of change into related policies/procedures and/or patient care plans and practice.
  • Disseminates, both internally and externally, new knowledge gained through research activities.


Regular attendance at work is an essential function of the job.


Perform physical requirements as described in the Physical Requirements section



Performs other duties as assigned.




  • Strong pediatric clinical nursing knowledge and background
  • Advanced knowledge and proficiency in applying the nursing process, nursing skills, and nursing research into patient care, teaching, and systems
  • Ability to communicate effectively both verbally and in writing to include the use of computer technology in program presentations and/or data analysis
  • Ability to be self-directed, with minimum supervision, and detail oriented
  • Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritization skills


  • Master’s degree from an accredited college or university in nursing required
  • Minimum of five years experience in nursing required, preferably in pediatrics



  • Current and valid RN license required
  • Current and valid Basic Life Support (BLS) certification required
  • Current and valid PALS (Pediatric Advanced Life Support) required, within 6 months of hire
  • Advanced certification in specialty preferred within one year of meeting eligibility requirements

Job Details

Date Posted November 14, 2018
Date Closes February 12, 2019
Requisition 918678-13226
Address 8200 Dodge Street
Located In Omaha, NE
Work At Hospital
Department Urology, Nephrology, Gynecology
Job Type Full-time Employee
Compensation Hourly Wage, Based on Experience
Positions Available 1
SOC Category 29-1141.00 Registered Nurses
Zipcode 68114

This job offers the following benefits

  • 403(b) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Business Travel Accident Insurance
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Group Homeowners and Auto
  • Group Legal
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Cafeteria / Food
  • Continuing Education Program
  • Credit Union
  • Discounts on Employer Merchandise & Services
  • Employee Referral Program
  • Financial Planning
  • Free Parking
  • Health Fair
  • Nursing Facilities
  • Paid Holidays
  • Paid Vacations
  • Tuition Reimbursement
  • Wellness Program
  • Workout Facilities
  • Achievement Awards
  • Bonus Plan
  • Merit Increases

This job requires the following skills

  • Computer Usage
  • Excellent Communications
  • Excellent Team Member
  • Positive Attitude
  • Basic Life Support (BLS)
  • Nursing
  • Nursing Care
  • Epic EMR
  • Pediatric Care

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At a Glance
Enjoy these benefits
  • 403(b) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...