Borsheims is looking for a full-time Jewelry Appraiser (Graduate Gemologist) to join our team. At Borsheims, we take pride in providing our Signature Service to every customer, and you will play a vital role in helping us do that.

Our Jewelry Appraiser is responsible for delivering Borsheims' omnichannel Signature Service to our customers by writing accurate and professional appraisals of jewelry items and communicating with colleagues, customers, and insurance company representatives regarding appraisal details. If you have prior jewelry experience, a keen eye for detail, and are a strong communicator, you may be the gem we've been searching for!

Qualified candidates should have:

Graduate Gemologist Certificate (required)
1-3 years of appraisal experience is a plus but not required

You Are:

Detail-Oriented. Prepare formal appraisals, Jewelry Identification Reports (JIR), and Watch Identification Reports (WIR) for all jewelry and watch items purchased from Borsheims. Identifies and grade stones and use gemological tools such as leverage gauge, microscope, loupe, refractometer, polariscope, diamond light, UV lamp, scales, lab book reference material, etc., as required for proper gem identification.
Accommodating. Assists associates and customers, in person or via phone, with inquiries, requests, and problems.
Thorough. Prepares formal trade-in documentation and estimates and calculates trade-in merchandise. Enters data received from sales associates and graduate gemologists regarding grade, trade values, customer information, etc. Ensures trade-in merchandise is not damaged and verifies merchandise matches trade information.
Organized. Updates appraisals of Borsheims merchandise. Investigates and analyzes computer data and bill of sale documents, verifies merchandise, and determines new diamond values. Updates name changes, address changes, and name transfers to new owners. Communicates any appraisal variances to the appropriate sales associate, customer service associate, or customer.
Helpful. Assists the pod jeweler and customer service by reviewing incoming jobs, retrieving and researching information, cleaning and steaming jewelry, and transferring jobs to the appropriate location. Processes trade-in scrap gold and silver jobs. Identifies metal and weight, counts pieces and bags of merchandise per karatage, and calculates trade-in/cash values.
Meticulous. Assists in maintaining inventory of diamonds and colored stones for repair and fabrication of jewelry. Cleans, sieve, grades, identifies and parcels incoming stones from scrap melt refining. Removes damaged/undesirable goods and parcel stones based on established grade categories.

We Are:

Borsheims is a luxury jewelry and gift retailer and a proud member of the Berkshire Hathaway family. We value our employees and provide a family-friendly work environment and a flexible schedule for all. If hired, you would be eligible to enjoy Borsheims' excellent benefits, which include:

Medical/Dental/Vision/Life Insurance
Flexible Spending Account
Wellness Program
401K
Medical and Parental Paid Leaves
Paid Time Off & Holiday Pay
Regular Weekly Schedule
No Late Nights and Sundays Off (We are closed on Sundays except during the holiday season and on Berkshire Weekend)
Incredible Employee Discount
Service Awards
Promote from Within Philosophy
Ongoing Education & Training