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Inside Sales Representative

AIM Omaha, NE

Job Description


AIM needs a bold, engaging, supportive, tech-savvy (yes, that spells “best”) sales professional to oversee and address our customers’ technical needs. You will help us increase our community impact by generating new business and building relationships to position AIM products. You will provide accurate technical service before and after the point of sale and combine packaged solutions to customer challenges. 

We need you to have at least some sales experience, and to represent the values and mission of AIM to our customers. You should be tech-savvy and able to explain technical details and requirements to a non-technical audience. You should be driven by results and the desire to achieve specific goals. If this sounds like you, we want to offer you a full-time position with a competitive salary, full benefits after one month, and a fun, mission-driven workplace located on a public transit route in downtown Omaha.


  • Meet or exceed monthly/quarterly/annual sales goals
  • Open doors to foster new relationships with potential customers
  • Perform daily, consistent prospecting activities that align with our sales pipeline
  • Generate outbound sales calls and in-person client meetings according to expected goals
  • Provide technical support for customers to strengthen pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customer feedback to help identify potential new features or products
  • Report on product performance 
  • Identify ways to reduce support costs
  • Analyze customer needs and suggest upgrades or additional features accordingly
  • Liaise with the sales department to win new business and increase sales  
  • Establish best practices and keep track of sales performance metrics


  • A minimum of one year of sales/account management experience 
  • Passion for tech education and tech career development
  • A background in technical support for subscription-based products/tech products is preferred
  • Able to ask great discovery questions and build a packaged proposal including multiple AIM products (Consultative sales experience preferred, but not required)
  • Familiarity with software and front-end development
  • An ability to grasp customer needs and suggest timely solutions
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills 
  • Course study in Computer Science or relevant field

Benefits (for full-time positions):

  • 401K
  • Medical and Dental Insurance
  • Life and Disability Insurance
  • Paid Time Off  (PTO accrued on a monthly basis)
  • 8 paid holidays
  • Base pay is determined on previous experience

AIM is a not-for-profit organization that provides a variety of services in the community to grow, connect, and inspire the tech talent ecosystem. Our culture is one of our best assets: a supportive, fun, and innovative environment with a passion to help businesses and facilitate economic development. Our people distinguish us wherever we do business.

Discover more about AIM, including our culture, mission, benefits, and other postings.

AIM is an EOE/F/V/D employer.

Job Details

Date Posted September 9, 2019
Date Closes October 9, 2019
Located In Omaha, NE
Department Business Development
Function Sales
Job Type Full-time Employee
Compensation Salary, Varies
Shift Custom
Mon: 8 am to 4 pm
Tue: 8 am to 4 pm
Wed: 8 am to 4 pm
Thu: 8 am to 4 pm
Fri: 8 am to 4 pm
Hours 40 hours per week
Start Date 2019-08-31
SOC Category 41-4011.00 Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Zipcode 68102
Name HR

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Continuing Education Program
  • Financial Planning
  • Fitness Classes
  • Flexible Hours
  • Health Club Membership
  • Health Fair
  • Holiday Party
  • Bonus Plan

This job requires the following skills

  • IT - Sales & Marketing
  • IT Software Sales
  • Account Management / Maintenance
  • Customer Relations / Sales
  • E-Commerce Specialist
  • Educational Sales
  • Sales - Support
  • Sales - Tracking
  • Software Sales
  • Telephone Sales

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • And More ...