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Talent Sourcing & Account Manager

AIM Omaha, NE

Job Description

Talent Sourcing & Technical Account Manager

As part of the Careerlink sales team, this position will be responsible for supporting customers with questions and concerns about recruitment and use of the Careerlink platform. Account Managers have an integral role in the sales department as they work to maintain relationships while also assisting our customers in understanding how to use Careerlink, finding the most qualified job applicants, and helping our customers create productive job postings.

Our ideal candidate has experience connecting job seekers with employers. Experience in a sales environment and customer service experience is preferred. This person should be adept at navigating web interfaces so that they can convey information to our customers. They should also exhibit the cultural values of AIM: bold, engaging, supportiveand tech-savvy.

#TalentAcquisition #Sales #TalentSourcing #Technology #Tech4TheCommunity #CustomerSatisfaction

This position is full-time working at the corporate office with full benefits after 1 month and includes a strong base salary with commission.


  • Source qualified candidates/job seekers that meet the needs of Careerlink customers
  • Build and maintain current and new relationships with prospective customers to identify their sourcing needs
  • Analyze customer job postings for areas that could be improved to generate better recruiting results
  • Connect with customers on how they can improve their job postings and execute those improvements
  • Strive for quality customer service by providing technical and talent sourcing support
  • Create customer solutions by promoting the appropriate AIM products
  • Train customers to use products effectively
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales  
  • Establish best practices and keep track of sales performance metrics


  • A minimum of one year of customer service or talent sourcing experience.
  • Passion for tech education and tech career development.
  • A background in technical support for subscription-based products/tech products is preferred.
  • Able to ask great discovery questions and build a packaged proposal including multiple AIM products (Consultative sales experience preferred, but not required)
  • An ability to grasp customers’ needs and suggest timely solutions.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.  

Benefits (for full-time positions):

  • 401K
  • Medical and Dental Insurance
  • Life and Disability Insurance
  • Paid Time Off  (PTO accrued on a monthly basis)
  • 8 paid holidays
  • Base pay is determined on previous experience

AIM is a not-for-profit membership organization with impact. AIM provides a variety of services in the community to build, connect, and inspire the IT community. The culture at AIM is one of its best assets. It is a supportive, fun, and innovative environment with a passion to assist businesses and economic development everywhere we go. Our people are what distinguish us in every community we do business.

Discover more about AIM, including our culture, mission, benefits, and other postings.

AIM is an EOE/F/V/D employer.

For consideration, please click on the "Apply" button,
complete the application, and insert your resume.

Job Details

Date Posted May 2, 2019
Date Closes June 22, 2019
Located In Omaha, NE
Department Careerlink Sales
Job Type Full-time Employee
Compensation Salary, Varies
Shift Custom
Hours ~40 hrs. hours per week
Start Date 2019-05-13
SOC Category 41-4011.00 Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Zipcode 68102
Name HR

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Continuing Education Program
  • Financial Planning
  • Fitness Classes
  • Flexible Hours
  • Health Club Membership
  • Health Fair
  • Holiday Party
  • Bonus Plan

This job requires the following skills

  • Recruiting and Selection
  • Technical Sales
  • Bilingual Inbound Sales
  • Inbound Sales
  • Inside Sales / Customer Support
  • Outbound Sales
  • Outside Sales / Territory Management
  • Sales - Management
  • Sales - Support
  • Software Sales

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • And More ...