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Inside Sales & Account Management

AIM Omaha, NE

Job Description

Inside Sales & Account Management

AIM is seeking a sales professional to oversee and address our customers’ technical needs as well as add to our community impact by generating new business and building relationships to position AIM products. This person will provide accurate technical service before and after the point of sale and combine packaged solutions to customer challenges. Our ideal candidate is someone has at least some sales experience and can represent the values and mission of AIM to our customers. 

This person should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. This person should also be results-driven and aspire to achieve specific goals.

Ultimately, this person should be able to provide technical, product and business knowledge to support sales process and strengthen customer relationships. #Sales #AccountManager #Technology #Tech4TheCommunity #CustomerSatisfaction

This position is full-time working at the corporate office with full benefits after 1 month and includes a strong base salary.

  • A minimum of one year of sales/account management experience.
  • Passion for tech education and tech career development.
  • A background in technical support for subscription-based products/tech products is preferred.
  • Able to ask great discovery questions and build a packaged proposal including multiple AIM products (Consultative sales experience preferred, but not required)
  • Familiarity with software and front-end development.
  • An ability to grasp customers’ needs and suggest timely solutions.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.  
  • Course study in Computer Science or relevant field.  

  • Meet or exceed monthly/quarterly/annual sales goal
  • Open doors to foster new relationships with potential customers
  • Performs daily, consistent prospecting activities that align to a structured management of pipeline
  • Generate outbound sales calls and in person client meetings according to expected goals
  • Provide technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customers’ feedback to help identify potential new features or products
  • Report on product performance Identify solutions to reduce support costs
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales  
  • Establish best practices and keep track of sales performance metrics

Benefits (for full-time positions):

  • 401K
  • Medical and Dental Insurance
  • Life and Disability Insurance
  • Paid Time Off  (PTO accrued on a monthly basis)
  • 8 paid holidays
  • Base pay is determined on previous experience

AIM is a not-for-profit membership organization with impact. AIM provides a variety of services in the community to build, connect, and inspire the IT community. The culture at AIM is one of its best assets. It is a supportive, fun, and innovative environment with a passion to assist businesses and economic development everywhere we go. Our people are what distinguish us in every community we do business.

Discover more about AIM, including our culture, mission, benefits, and other postings.

AIM is an EOE/F/V/D employer.

For consideration, please click on the "Apply" button,
complete the application, and insert your resume.

Job Details

Date Posted January 7, 2019
Date Closes February 6, 2019
Located In Omaha, NE
Department Business Development
Job Type Full-time Employee
Compensation Salary, Varies
Shift Custom
Mon: 8 am to 4 pm
Tue: 8 am to 4 pm
Wed: 8 am to 4 pm
Thu: 8 am to 4 pm
Fri: 8 am to 4 pm
Hours 40 hours per week
Start Date 2012-11-01
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68102
Name Human Resources

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Continuing Education Program
  • Financial Planning
  • Fitness Classes
  • Flexible Hours
  • Health Club Membership
  • Health Fair
  • Holiday Party
  • Bonus Plan

This job requires the following skills

  • Customer Service
  • Microsoft Office
  • Microsoft Windows Desktop
  • Inside Sales / Customer Support
  • Marketing
  • Network / Telecommunication Sales
  • Sales - Support

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • And More ...