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Customer Care Specialist- Chattanooga, TN

Blood Assurance Chattanooga, TN
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Job Description

Blood Assurance is seeking a compassionate, dependable CUSTOMER CARE SPECIALIST to work in the greater Chattanooga area.   

This role is an entry-level position in the Donor Services Department that does not require a phlebotomy certification or prior related phlebotomy experience. Positive, compassionate and professional skills are critical to success in this role and can lead to career advancement opportunities with phlebotomy training, automation training, ASCP certification, CDL and/or competency in training others. Scheduling flexibility and some overtime will be required.

The primary duties of a Customer Care Specialist include, but may not be limited to the following:

  • call volunteer donors to schedule donor appointments
  • welcoming volunteer donors and helping them navigate through the donation process
  • performing suitability interviews and physicals
  • adhering to safety and quality standards
  • completing miscellaneous donor floor duties as assigned

Qualified candidates are encouraged to submit an online employment application for consideration.

Blood Assurance is an Equal Opportunity Employer and a Tobacco-Free Workplace.

Job Details

Date Posted November 10, 2017
Date Closes December 10, 2017
Address Chattanooga, TN
Located In Chattanooga, TN
Department Donor Services
Function donor care services
Job Type Full-time Employee
Compensation Hourly Wage, Based on Experience
Hours 35-45 hours per week; flexible scheduling required
Start Date 2017-12-11
Positions Available 2
SOC Category 43-4111.00 Interviewers, Except Eligibility and Loan
Zipcode 37403
Address 705 East Fourth Street
City, State and Zip Chattanooga, TN 37403

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Employee Referral Program
  • Free Parking
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Tuition Reimbursement
  • Achievement Awards
  • Bonus Plan
  • Merit Increases

This job requires the following skills

  • Blood Banking Technologist

This job is related other jobs in these career categories

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Dental
  • And More ...
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