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Worker's Compensation Oversight Manager

Covenant Transport Inc Chattanooga, TN

Job Description

Position Purpose

To maintain oversight of the W/C TPA program.  Organize and structure workflow, develop and implement departmental policies.   Maintain financial/reserving controls over the W/C program.


Position Responsibilities

• Review worker’s compensation claim files and go over continue handling and strategies with injury counselor and adjuster.
• Set up action plans to facilitate control of claim.
• Aggressively manage the initial/ ongoing field investigation with the TPA.
• Create departmental work flow processes and ensure implementation.
• Provide occasional direction and work assignments to others.
• Communicate with attorneys and negotiate settlements on worker’s compensation claims.
• Communicate with TPA to estimate claims growth and reserving needs.
• Maintain current hard file and computer file with data and documentation as it is received.
• Utilize a diary system to prompt activity and push claims towards conclusion.
• Create and draft form letters, manuals, departmental goals, etc…
• Serve as primary contact for internal/external communications with attorneys and other vendors.
• Responsible for claims communications, inquiries and reporting to CTG groups as part of the TPA agreement.
• Assist the injured worker with other aspects of his personal situation which the worker’s compensation program directly or indirectly.
• Attend quarterly meetings with case manager and medical clinic to work out and discuss ongoing concerns of problems to effectuate a smoother program.
• Attend training seminars to further knowledge on worker’s compensation claims handling.
• Manage General Liability claims with the current insurer.


Position Requirements

• 5-7 years experience to included W/C adjusting and supervisory background.
• Bachelors Degree preferred


Job Details

Date Posted August 29, 2017
Date Closes October 28, 2017
Located In Chattanooga, TN
Job Type Full-time Employee
SOC Category 13-1079.00 Human Resources, Training, and Labor Relations Specialists, All Other
Zipcode 37419

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