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Revenue Cycle App Analyst I or II HB - Epic EMR Team Technology Management - Full-Time

Erlanger Medical Center Chattanooga, TN

Job Description



Job Summary:
Reporting to Patient Access and Revenue Cycle Manager, the Revenue Cycle Applications Analyst I provide core and departmental business / financial information systems support as assigned. This individual should have the ability to develop, design, configure, test and implement application module(s) at a low level of complexity. Support includes troubleshooting system errors, analyzing enhancement requests and implementing upgrades and/or additional modules. This individual works directly with users to understand appropriate Revenue Cycle / business processes as they relate to the system. This individual should have excellent customer service skills along with highly effective written / verbal communication and interpersonal skills.

The Revenue Cycle Applications Analyst I works independently and relies on experience and judgment to plan and accomplish tasks. Days and hours worked may be variable.

A Bachelor Degree in Business Administration, Computer Science or Information Management
Equivalent combination of education and experience

0 to 3 years experience in healthcare related setting with knowledge of Patient Access / Revenue Cycle / Business systems.
Understanding of information system technology and database applications is necessary.

Position Requirement(s): License/Certification/Registration
Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.

EPIC certification in the module(s) being represented
Experience in EMR installations

Department Position Summary:
The Revenue Cycle Applications Analyst I (RCAA- 1) should be able to demonstrate the knowledge and skills necessary to support for systems/ applications to which assigned (i.e. Registration, Billing, Coding, Scheduling, Charge Master, and Revenue Integrity as applicable) The Revenue Cycle Applications Analyst I will work with various support tools depending on the system module(s) assigned. The RCAA - 1 will be highly motivated self starters, with technical and analytical abilities and excellent communication and interpersonal skills.
The employee must:
Have a working knowledge of the Revenue Cycle (RC) process in the area(s) of support
Analyze RC requirements to design, develop, and implement project
Exhibits ability to gather the appropriate data and devise and design low complexity system solutions
Demonstrates ability to devise simple to moderately complex benchmarking metrics to assess system performance
Possess the technical knowledge and ability to analyze, research and troubleshoot software applications
Demonstrates basic degree of analytic skills
Prepare test plans and test data for unit and integrated testing and conducts testing
Prepare documentation for program procedures and operating methods
Follow up on errors to determine root cause and recommend solution
Develops reports and plans database additions taking reporting needs into consideration
Understands and utilizes reporting tools
Demonstrate initiative, creativity and flexibility in problem resolution
Exercise good judgment
Effectively manage work time while handling more than one assignment at a time
Prioritize work assignments to ensure the appropriate work is being completed
Demonstrate integrity, credibility and personal accountability
Set high work standards
Seek to share application and other specialized knowledge with peers
Demonstrate excellent oral and written communication skills
Demonstrate commitment to customer service.

Job Details

Date Posted November 16, 2018
Date Closes February 14, 2019
Requisition 21910
Located In Chattanooga, TN
SOC Category 00-0000.00