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Patient Safety/Quality Director, Erlanger Murphy Medical Center (Murphy, NC)

Erlanger Medical Center Chattanooga, TN
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Job Description

Description

 

Patient Safety & Quality Director- Erlanger Murphy Medical (Murphy, NC)

 

Job Summary:
Has oversight for Quality, Infection Control, Regulatory and Compliance functions, such as Joint Commission, OSHA, Process Improvement, Patient Experience, Service Excellence, and Culture of Safety for the assigned Facility. Leads and coordinates key strategic development and functional services to support department objectives and organizational goals. Manages departmental finances and business goals including budgeting, control of salary, non-salary and capital investment expenses, as applicable. Maintains effective and responsive relationships with patients, attending medical staff, and other departments. Oversees the above departmental committees and directs the surveillance of targeted patient populations in accordance with each operating units risk assessment plan. Works in collaboration with others on enterprise wide initiatives.

Education: Educational background related to functional areas
Minimum Required:
Bachelors Degree Required
Experience Leading Change
Six Sigma Education or Certification

Preferred/Desired:
Masters Degree
Experience: Experience in supervising/managing/leading within a department or functional area
Minimum Required: 3-5years of progressive healthcare management experience in an integrated healthcare system. Proven experience and success with development and implementation of performance improvement, accreditation, safety, and outcome programs

Preferred/Desired: 7+ years of progressive healthcare management experience in an integrated healthcare system. Proven experience and success with development and implementation of performance improvement, accreditation, safety, and outcome programs

Position Requirement(s): License/Certification/Registration
Preferred/Desired:
Certified Professional in Healthcare Quality (CPHQ)
Certification in Process Improvement or LEAN
Member of the American College of Healthcare Executives

Special Skills: Proven leadership, people and communication skills.

Department Position Summary:
Has oversight for Quality, Infection Control, Regulatory and Compliance functions, such as Joint Commission, OSHA, etc., for the Facility. Leads and coordinates key strategic development and functional services to support department objectives and organizational goals.
Responsible for collaboration with all stakeholders to maximize system integration of improving performance, accreditation, safety, and outcomes activities.
Accreditation: Supports strategies and initiatives to insure that the Facility remains in a constant state of readiness for accreditation activities. Serves as Facility link to external regulatory bodies; ensures Facility compliance with mandatory survey activities.
Continuously assesses, monitors, and evaluates improving performance, accreditation, safety, and outcomes services.
Quality/Performance Improvement: Develops and implements strategies and training to improve performance. Directs the provision of facilitation services for performance improvement teams. Applies Lean/PI principles and is savvy with Root and Apparent Cause Analysis (RCA/ACA) methodologies.
Safety: Represents and supports the System patient safety and quality strategy. Facilitates the Facility safety teams. Oversees development and implementation of error prevention techniques.
Outcomes: Coordinates the provision of data collection, analysis, and report production for key quality, clinical effectiveness, and safety initiatives. Insures Facility compliance with mandatory reporting requirements.
Responsible for the development of communication strategies to report on improving Facility performance, accreditation, safety, and outcome information to key constituents and partners.
Serves as Facility link to other external quality of safety organizations (e.g., the Institute for Healthcare Improvement, JC, Leapfrog, etc.).
Interacts with customer groups (board, leadership, physicians, employees, and community) to foster partnerships to achieve desired quality and patient safety outcomes.
Makes recommendations for strategic initiatives to improve performance, as part of the overall Enterprise performance.
Maintains effective and responsive relationships with patients, attending medical staff, and other departments.
Oversees the Infection Control activities and coordinates the surveillance of targeted patient populations in accordance with each operating unit�s risk assessment plan.
Provides education on new methodologies, standards and evidenced based best practices pertaining to patient safety, quality, infection prevention, or performance improvement.
Works with Infection Control Practitioners to ensure a safe and effective prevention model for all Patient areas within the Facility


Job Details

Date Posted October 31, 2018
Date Closes January 29, 2019
Requisition 22654
Located In Chattanooga, TN
SOC Category 00-0000.00
Location