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Help Desk Technical Support Specialist

Fraser Stryker Law Firm locationOmaha, NE
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1 position
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1 position
1 applicant
info linkReport a probelm Originally Posted : November 23, 2021 | Expires : December 23, 2021

Details

Job Type
Full-time Employee Show Shift
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Job Location
Omaha, NE, United States

Description

Fraser Stryker Law Firm is looking for a Help Desk Technical Support Specialist. This position:

  • Answers Help Desk requests, troubleshoots technical problems, and resolves end user technical issues.
  • Installs, maintains, and repairs system hardware and software.
  • Installs applications or upgrades at workstations
  • Provides new employee training to introduce users to the fundamentals of computer, phone, and other technical systems.
  • Assists with litigation support, assists in the preparation of documents and exhibits for trial, attends courtroom proceedings to provide technical support, collects e-discovery data, and trains end users on litigation support and software programs.

The ideal candidate has a Bachelor's Degree in a related field and has 1 - 3 years of support experience. Microsoft Certifications and/or experience working in a law firm is also a plus. The ability to communicate professionally, listen to user concerns, critically think about potential solutions, and assist in positive resolution is a must.

Fraser Stryker provides challenging and rewarding work opportunities in a pleasant and professional environment. We offer an excellent salary, paid time off, flexible work environment, and paid parking. Send your resume to applicants@fraserstryker.com.

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Fraser Stryker Law Firm

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