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Network & Systems Technician

CLAAS Omaha Omaha, NE

Work and grow with an industry leader!

The Network & Systems Technician installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users. The position coordinates and consults with a wide variety of other IT resources to resolve user problems or to meet special needs; provides direction, support, and training to end users to support their software, networks, and hardware including mobile devices.

Main Accountabilities and Essential Functions

  • Supports Information Technology needs across North America, including deployment of computers, mobile devices and training.
  • Coordinates with CLAAS German Headquarters and other IT resources to resolve user problems.
  • Completed inbound and outbound logistics of computing equipment.
  • Supports asset management solutions.
  • Upholds Security and Confidentiality procedures.
  • Provides Direct and professional interaction with end users and outside customers (In Person, by Phone, By Email).
  • Adheres to established company values, practices, policies, and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations, and standards. 
  • Demonstrates regular and punctual attendance at the assigned work location. 

 Additional Functions

  • Supports Network components, like Firewall, Switches, Wireless systems, Telephone, and Printers.
  • Administers Avaya S8400 telephone system and its components.
  • Supports Server environments like Microsoft Server 2008/2008r2.
  • Supports Microsoft SCCM, SAP, and Outlook.
  • Other tasks as assigned or required by management.

Educational/Training Requirements

  • BS in Computer Science, MIS or similar field or equivalent work experience, preferred.

 Experience Requirements

  • 2+ years of relevant work experience preferably in an industrial environment.
  • Excellent knowledge of standard desktop and laptop systems 
  • Working knowledge of DHCP, DNS, VMware and Microsoft servers.
  • Creative and systematic technical problem solving skills.
  • Highly service-oriented mindset and internal customer orientation.
  • Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail.

Date Posted May 6, 2022
Date Closes June 5, 2022
Requisition 1413
Located In Omaha, NE
SOC Category 00-0000.00

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