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Mosaic provides a life of possibilities for people with intellectual disabilities through supports which are tailored to the individual's needs and desires.  We support people to define their own happiness.  We ask people how they like to spend their day, what they love to do in their spare time, where they want to live and goals they would like to achieve.  We partner with them to make those things happen.  These services are provided in collaboration with local, state, national, and international partners in 11 states and six countries.  Mosaic is a nonprofit 501(c)(3) organization. For more information visit

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IT Solutions Analyst (Remote)

Job Details

Located In:  Omaha, NE
Date Posted: 
Date Expires: 
Requisition:  5000861974506
Work At:  NO01 National Office
Occupational Category:  00-0000.00

Job Description

We're looking for a Solutions Analyst to join our team!

**Remote Position, must reside in one of the following states: AZ, CO, CT, DE, IA, IN, KS, KY, MD, ME, MI, MO, NE, SD, TN, TX, WI**

As a Solutions Analyst with Mosaic, you will report directly to the Director of Enterprise Applications and act as the “Business Owner” of the IT applications. The Solutions Analyst will be responsible for maintaining deep knowledge and understanding of both our enterprise applications, and the potential use cases for them by our end users. The Solutions Analyst will be responsible for choosing how applications are configured and utilized to deliver maximum value to our customers.

Who will love this job:

Collaborative team players: you love working with others and know strong partnerships help achieve the best outcomes for the people you serve Empathetic Go-getters: you enjoy tackling new challenges and have an innate source of intensity, energy, and passion that enables you to get things done Problem-solvers: you love collaborating with others to provide world-class support and striving towards excellence while knowing when to ask for help when needed

What you’ll do in this role:

* Serve as a subject matter expert for advanced functionality and develop solutions to business needs with our enterprise technology

Lead and collaborate with business partners to document new business requirements and determine if solutions exist in our existing application suite or if we need custom development

Maintain a backlog of enhancements for our application suite and coordinate with department leads to prioritize

Own the relationships with our business partners, and work across all departments to identify overall priority for technical teams

Build and maintain a roadmap of releases, features, and enhancements

Collaborate with the IT Training Specialist to develop training and support resources
* Owns and maintains an inventory of all the business applications.

* Bachelor’s Degree in computer science or information technology.
* Three to five years of experience in IT, systems analysis and design, application support or project management.
* Experience and aptitude with a large range of technologies and applications/business functions.
* Proven ability to learn new tools and technologies quickly.
* You’re comfortable and even thrive in fast-paced environments where you learn something new every day
* Strong written and verbal communication skills

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Mosaic offers a competitive benefits package including a free health insurance option!  Other benefits include dental, vision, 403(b) retirement plan, paid time off and a wellness program.  To learn more, please visit

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