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Mosaic provides a life of possibilities for people with intellectual disabilities through supports which are tailored to the individual's needs and desires.  We support people to define their own happiness.  We ask people how they like to spend their day, what they love to do in their spare time, where they want to live and goals they would like to achieve.  We partner with them to make those things happen.  These services are provided in collaboration with local, state, national, and international partners in 11 states and six countries.  Mosaic is a nonprofit 501(c)(3) organization. For more information visit

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Director of Information Technology Infrastructure

Job Details

Located In:  Omaha, NE
Date Posted: 
Date Expires: 
Requisition:  5000730839306
Work At:  NO01 National Office
Occupational Category:  00-0000.00

Job Description

Mosaic is transforming the delivery of Information Technology services across our 10 state network and is seeking to add a dynamic leader who can support creating strategic direction to improve and deliver on the IT Infrastructure needs of the organization. The Director of Infrastructure is responsible for overseeing the operation of the Infrastructure team in their duties to maintain the availability, performance, and security of Mosaic’s IT assets in our data centers(s), agency locations, and end user computing. This position also: 


Oversees the operation and planning for the IT infrastructure

Provides regular reporting on overall health of infrastructure and KPI’s

Oversees the support structure to maintain defined service levels of networks, servers, workstations, operating systems, telecommunications and systems software to ensure stable, scalable and secure environments

Manage the utilization of the data center, cloud infrastructure, backup sites, and DR infrastructure

Responsible for end-to-end infrastructure sizing and architecting

Responsible for multi-year growth forecasting and planning

Responsible for infrastructure lifecycle asset management, change management processes, and configuration management 

Research and provide recommendations on new technologies and trends

Responsible for infrastructure budget

Will support the Enterprise Technology team with systems administration to configure our solutions


Bachelor's Degree in Computer Science, Management Information Systems or a related field, or 8-10 years of related experience.

 Minimum of 5 years experience in an IT leadership role. 

Experience with configuration item management, CMDB, or other asset tracking system. 

Experience with (infrastructure) change management. 

Experience in a healthcare organization preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Mosaic offers a competitive benefits package including a free health insurance option!  Other benefits include dental, vision, 403(b) retirement plan, paid time off and a wellness program.  To learn more, please visit

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