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Mosaic provides a life of possibilities for people with intellectual disabilities through supports which are tailored to the individual's needs and desires.  We support people to define their own happiness.  We ask people how they like to spend their day, what they love to do in their spare time, where they want to live and goals they would like to achieve.  We partner with them to make those things happen.  These services are provided in collaboration with local, state, national, and international partners in 11 states and six countries.  Mosaic is a nonprofit 501(c)(3) organization. For more information visit

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Program Manager

Job Details

Located In:  Forest city, IA
Date Posted: 
Date Expires: 
Requisition:  5000850512406
Occupational Category:  00-0000.00

Job Description

Mosaic serves more than 5,200 people in 13 states and 750 communities. Services are tailored to meet individual needs and goals, allowing people to be as independent as possible. Services are designed for people with disabilities, mental and behavioral health needs and autism, as well as aging adults.

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Program Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job:

A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations

A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”

A mediator - you naturally draw people together and are a catalyst for building trusting relationships

A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you’ll do:

* Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
* Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
* Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
* Provide guidance and assist with emergency situations on an on-call basis
* Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
* Maintain medical, social and programmatic files with detailed and accurate documentation

Extras we think you’ll love:

* Competitive Pay
* Health Insurance
* Professional & Personal Development Opportunities
* Tuition Reimbursement
* Paid Time Off (you earn it from day 1!)


Ideally you should have ...

* A passion to serve others
* Strong attention to detail
* A curious, resourceful, and solution-oriented mindset
* Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
* Bachelor’s Degree in a related field preferred
* Four years of experience in a related field
* One year experience in a supervisory or management role
* Certification in CPR and First Aid

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Mosaic offers a competitive benefits package including a free health insurance option!  Other benefits include dental, vision, 403(b) retirement plan, paid time off and a wellness program.  To learn more, please visit

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