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IT Support Specialist II

Buildertrend Solutions, Inc. Omaha, NE
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Build your career at Buildertrend, ranked #1 in Best Places to Work in Omaha 2019, 2020, and 2021!

The job

We are currently seeking an IT Support Specialist II to join our team. This position is responsible for providing information technology support to the company while maintaining a high level of friendly user support.

 

Responsibilities

  • Provide technical support and guidance to end-users

  • New user setup

  • Install new software, upgrades, and resolve software related problems

  • Set up, configure, and support LAN, WAN and wireless networks

  • Identify, research, and resolve technical problems

  • Assist engineers with server setups

 

Requirements

  • Bachelors degree or equivalent experience.

  • 5-10 years corporate IT experience

 

Additional Qualifications

  • Hands-on hardware troubleshooting experience

  • Office 365 administration

  • Active Directory

  • Extensive equipment support experience with Windows and Mac based computer systems

  • Working technical knowledge of current network protocols, operating systems, and standards

  • Technical knowledge of Cisco Phone Systems and SIP protocols

  • Willingness to work in a supportive team environment

  • Good verbal and written communication skills

  • Acute sense of professionalism and confidentiality

 

Perks and benefits

Health
Dental
Vision
401 (k)
Paid Time Off
Bottomless Soda Pop
Relaxed Dress


About us
Buildertrendis cutting-edge, cloud-based project management software. With nearly 1 million users across the globe, we empower the construction industry with a better way to build. Our software helps construction professionals build more projects while reducing delays, eliminating communication errors, and increasing customer satisfaction. From Estimating, Scheduling, and Change Order features to Client Communication and Document Management tools, our feature set is here to streamline every aspect of the construction process. As a partner in our customers' success, our team provides unmatched support, every step of the way. AtBuildertrend, we believe in providing an all-in-one solution to solve real problems, deliver real results, and change the way the world builds.

Founded in Omaha in 2006, Buildertrend is quickly becoming the industry standard. Buildertrend is changing the way the world builds. Using technology to bring all parties together, Buildertrend has quickly become the product of the future. The innovative solutions and team atmosphere are what makesBuildertrendone of the hottest employers in Omaha.

If you want to learn more about us, check out: http://buildertrend.com/about.aspx

Come be a part of the fun and challenging environment at our new headquarters conveniently located off 120thand I-80.

 

Equal opportunity employer

At Buildertrend, we value diversity and treat all employees and job applicants based on merit, qualifications, competence, and talent. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Buildertrend believes that diversity and inclusion among our team are critical to our success as a company, and seek to recruit and retain the most talented people from a diverse candidate pool.

To see the complete list of Essential Job Functions, click here https://buildertrend.com/essential-job-functions-notice/

Instant Answers
providedProvided by company
Full-time Employee
Date Posted May 10, 2022
Date Closes June 16, 2022
Located In Omaha, NE
Job Type Full-time Employee
Shift Custom
SOC Category 15-1099.11 Information Technology Project Managers
Zipcode 68137

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