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Table Games Dual Rate Supervisor (Harrah's)

Caesars Entertainment Council Bluffs, IA
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Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program.  Full-time team members are able to choose from five different medical coverage levels and four different carriers.  We also have an on-site clinic for team members to take advantage of.  Team members also have a variety of options with dental and vision plans, along with other voluntary benefits.  All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.

Were investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program.  As a new Caesars Team Member, youll be eligible to begin reaping the rewards of many of these benefits, in just 6 months with full access to all educational programs with just a year of continuous employment.  Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs.  We invite you to be part of the extraordinary and go All In on Education with us. 

Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.  Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.

Ask about our hiring bonus in the HR interview.

Job Description:

  • Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts.
  • Open and close table games in assigned area verifying count as provided by the dealer.
  • Inspect card decks prior to play.
  • Track and record player buy-ins, wins, losses and bet amounts.
  • Monitor bets and payouts and correct as needed.
  • Complete rating cards for players.
  • Initiate and verify fills to tables.
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • Provide complimentary items to guest as requested in accordance with policies and procedures.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Other duties as assigned.

Qualifications:

  • Equivalent to a high school diploma with knowledge of game and dealing techniques.
  • 1-2 years supervisory experience is preferred.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment.
  • Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.
  • Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment.
  • Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Available to work required schedule which may include nights, weekends, and holidays as needed.
  • Must be able to respond to visual and oral cues.

ABOUT US

Harrahs Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainments expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the companys Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer.  The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.


Date Posted November 14, 2022
Date Closes December 14, 2022
Requisition 300001858962356
Located In Council bluffs, IA
SOC Category 00-0000.00
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