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Hotel Front Desk/Guest Service Agent (Harrah's)

Caesars Entertainment Council Bluffs, IA
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About Us:

Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program.  Full-time team members are able to choose from five different medical coverage levels and four different carriers.  We also have an on-site clinic for team members to take advantage of.  Team members also have a variety of options with dental and vision plans, along with other voluntary benefits.  All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.

Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.  Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.

Ask about our hiring bonus in the HR interview.

Job Description:

  • Checking guests in and out of the hotel.
  • Standing and maneuvering in confined area.
  • Greeting and conversing with customers in English.
  • Speaking clearly and communicating with guest in noisy environment.
  • Responding to visual and oral signals.
  • Using color monitors on computer screens.
  • Addressing concerns and questions.
  • Giving friendly, excellent service.
  • Processing cash transactions accurately.
Qualifications:
  • Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Previous computer and front desk experience preferred.
  • Excellent guest communication skills.
  • High school graduate or equivalent.
  • Basic computer knowledge.

ABOUT US

Harrahs Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainments expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the companys Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer.  The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.


Date Posted May 13, 2022
Date Closes June 12, 2022
Requisition 300000668197658
Located In Council bluffs, IA
SOC Category 00-0000.00
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