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Irrigation Service Technician/Service Manager- Omaha, NE

Heartland Lawns, LLC Omaha, NE
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Job Description

Job Summary

Meets with existing customers within a route to perform maintenance and repair of irrigation systems. Makes recommendations to customers on additional products or services and/or identifies a potential problem with diagnosis and remedy. Follows through with customers until all issues are resolved. Works with the Owner / General Manager to optimize production efficiency and ensuring the highest level of customer service. Works with the office staff to effectively service our customers.

ESSENTIAL JOB FUNCTIONS:

  • Drives to potential customers’ homes to meet with them for service calls. Builds rapport and delivers the highest level of customer service.
  • Responds to customer’s requests and complaints, making appropriate recommendations, and advise customer on how to improve their irrigation systems.
  • Demonstrates expertise in installation, maintenance and repair of irrigation systems and related components including irrigation lines, sprinkler heads, controls panels, valves, pumps, etc.
  • Optimizes the resources of the company by managing work flow, ensuring you have the tools you need to deliver an excellent customer experience.
  • Perform seasonal maintenance within a route of irrigation systems for turn ons and blow outs.
  • Ability to lead, organize and manage time and co-workers on irrigation projects and other work as needed.

MARGINAL JOB FUNCTIONS:

  • Performs other related duties as requested or assigned by management.
  • Cross trains in other departments for back-up support.

NECESSARY KNOWLEDGE, SKILLS, ABILITIES and TALENTS:

  • Knowledge of customer service principles and practices.
  • Knowledge of irrigation industry and related principles and practices.
  • Knowledge of tools, equipment, techniques, skills, materials, and methods of irrigation system design, installation and maintenance
  • Ability to operate equipment such as trenching machines and digging tools and other related grounds/landscape equipment.
  • Skill in verbal and written communication.
  • Ability to motivate, guide, and direct others to produce expected outcomes.
  • Ability to handle a variety of tasks.
  • Possess talent and personal traits, including the following:Conflict Management / Customer Focus / Results Orientation / Leading Others / Accountability for Others / Goal Achievement / Teamwork / Integrity

EDUCATION AND EXPERIENCE:

  • High school diploma or GED preferred;
  • Two (2) years irrigation installation and maintenance experience preferred; or an equivalent combination of education and experience to illustrate a proven track record in the business field.

COMPENSATION AND BENEFITS:

Salary: $45,000 to $60,000 per year based on experience

Benefits: Health Insurance (Heartland Lawns covers 50% of the employee’s insurance premiums)

Dental Insurance (Heartland Lawns covers 50% of the employee’s insurance premiums)

Vision Insurance ( Heartland Lawns covers 50% of the employee’s insurance premiums)

Life Insurance ($30,000 at no cost to employee)

Short Term Disability (no cost to employee)

Retirement Benefits – 401(K) Up to 4% Maximum Company Match

Vacation: Paid 2 weeks taken between Christmas and New Years and Paid Holidays

Job Type: Full-time

Salary: $45,000.00 to $60,000.00 /year

Job Details

Date Posted November 2, 2018
Date Closes December 2, 2018
Address 14320 Industrial Rd
Located In Omaha, NE
Job Type Full-time Employee
Compensation Salary, $45,000.00 - $60,000.00, Based on Experience
Experience Level Intermediate (3-7 yrs. experience)
SOC Category 37-1012.00 First-Line Supervisors / Managers of Landscaping, Lawn Service, and Groundskeeping Workers
Zipcode 68144
Name Scott Hazuka
Address 14320 Industrial Road
City, State and Zip Omaha, NE 68144
Phone 402-492-8800
FAX 402-493-1264

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • Short-Term Disability
  • Vision
  • Holiday Party
  • Paid Holidays
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Accidental Death and Dismemberment
  • Dental
  • Life Insurance
  • Short-Term Disability
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