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Medical Receptionist

Inroads to Recovery Omaha, NE


Purpose of Job

Communicates to all patients, doctors, medical staff, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic.

Job Requirements

  • Education
  • High school diploma, General Educational Development (GED) or equivalent required.
  • Experience
  • 6 months previous customer services experience preferred.
  • Able to read, write, and comprehend various written reports and documents required.
  • Skills/Knowledge/Abilities
    • Able to keep patient information confidential required.
    • Able to work as a team required.
    • Able to work in a diverse environment required.
    • Able to follow written and verbal instructions required.
    • Skilled in operating a computer, including a computer mouse and keyboard, required.
    • Strong verbal communication skills for positive interaction with staff and customers required.
  • Essential Functions
  • 1. Registers patients for appointments by collecting and verifying patient demographics, insurance information,and other essential information to ensure accurate information is maintained for each patient.
  • 2. Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner.

  • 3. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner andaccording to policies and procedures.

  • 4. Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.

    5. Handles insurance inquires by answering questions, assisting with referrals, and completing appropriate
    paperwork to ensure exam charges are submitted to insurance within a timely manner.

    6. Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

    7. Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

    8. Other duties as assigned.


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Instant Answers
providedProvided by company
Full-time Employee
Date Posted August 12, 2022
Date Closes September 11, 2022
Located In Omaha, NE
Job Type Full-time Employee
Shift Custom
SOC Category 43-9199.00 Office and Administrative Support Workers, All Other
Zipcode 68134

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